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Civil Engineering Customer Care

Johannesburg, Gauteng, South Africa
November 29, 2020

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Abram Tumi Mogole +27-67-843-****


Gauteng, South Africa • Mobile: +27-67-843-**** • Email: PROFESSIONAL PROFILE:

I am a sincere, loyal and dedicated individual who has a great deal of ambition with a Certificate in Counterbalanced lift trucks and NQF Level 3 in ITC (Information Technology and Computer Science). I have basic knowledge on the IPS publishing software, although I have a reasonable experience in the PSSPF (Private Sector Security Provident Fund) industry, I love to learn, would also love to further my education and I am always up to a challenge. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer. I am available for interviews at your convenience. PROFESSIONAL STRENGTHS:

High performing administration professional.

Leadership and people management.

Adherence to policies and procedures.

Strong leadership acumen; mentoring and coaching.

Industry resourcefulness.

Experienced customer care skills.

General management.

Absolute quality assurance.

Communication and interpersonal etiquette.

Self-motivated achiever, successfully adhering to service excellence.

Computer proficiency; Microsoft [Excel advanced Outlook Publisher PowerPoint introduction Word] Adobe [ Acrobat advanced Photoshop advanced illustration Audition].

Abram Tumi Mogole +27-67-843-****


High School - Westonaria High School, 2006

Standard 8 Subjects; English Afrikaans Math’s Literacy Life Orientation Civil Engineering Physical Science Engineering Graphics and design


Vuselela F.E.T College (Potchefstroom campus) - NQF Level 3, 2009 Information Technology and Computer Science (Major subjects); Call Centre Operations System Analysis and Development Electronics System Designs and Programming Nirvana Training Academy – NQF Level 3, 2020

F1 Counterbalanced lift truck; Operating Safety Maintenance I also have extensive knowledge on Spreadsheets, Provident fund claims and driving conference calls with PSSPF (Private Sector Security Provident Fund) board members from working with Ditlamelo Benefit Consulting in co-operation with ACA (ABSA Consultants and Actuaries). CAREER SUMMARY




Name of Company : San Pedro Spur & Panarottis

Designation : Waitron

Waitron, [July 2019 to April 2020];


Meet and greet customers Sit down customers Take drinks order Deliver drinks order Take food order Deliver food order Clear tables Bill customers After sales service Complaints Reason for leaving: Retrenched due to the Corona virus pandemic. Abram Tumi Mogole +27-67-843-****

Name of Company : Ditlamelo Benefit Consulting

Designation : Head of Death Claims Administrator (Splitter) Head of Death Claims administrator, [November 2015 to April 2016]; Responsibilities:

Creating death claim spread sheets for all submissions Splitting documents and creating a disc to submit Supporting all stuff members with technical and claim difficulties Investigating death claims Supervising company equipment Handling ACA (Absa Consultants and Actuaries) bank account requests Comparing submitted resolutions and invoicing new ones Bookkeeper, [May 2013 to December 2014];


Creating death claim spread sheets for all submissions Handling Company Petty Cash Invoicing Supporting all stuff members with technical difficulties Investigating death claims Compiling all company expenses and drafting a monthly report Handling ACA (Absa Consultants and Actuaries) bank account requests Comparing submitted resolutions and invoicing new ones

Reason for leaving: Resigned after months of unlawful treatment and late salary payment . Name of Company : Lesotho Reliable Distributors

Designation : Administrator

Administrator, January 2017 to December 2017];


Morning newspaper and magazine dispatching and delivery around Maseru CBD Weekly newspaper returns collections Weekly newspaper and magazine cash collections from outlets Packing returns from outlets Compiling a list of all returned newspaper and magazines on a weekly basis Printing documents on the IPS system Running documents on the IPS system for Allied Comparing submitted weekly returns and invoicing. Reason for leaving: It was a great experience and it was time to come back home. Abram Tumi Mogole +27-67-843-****

Name of Company : South African Breweries

Designation : Promoter

Promoter, [January 2010 to December 2010];


Product knowledge Travelling to different outlets, Giving away prices and Promoting products Reason for leaving: I was doing promotions as a side hustle whilst a college student. PERSONAL DETAILS

Date of birth, Nationality : 19 April 1991, South African ID Number : 910-***-**** 08 0

Languages : English / Sesotho / IsiZulu / Afrikaans / Setswana Driver’s license : None

Marital status : Single

Availability : Immediate

Alternative number : 081-***-**** / 067-***-****


Energetic, confident and deadline orientated.

Ability to perform with no or little supervision.

People’s person, goal driven and hard working.

Absolute visionary and planner.

Please note: References are available on request.

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