ROWENA N. CERVANTES

Blk * Lot *f Dollar Lane St., Ecotrend Villas

Zapote Las Piñas City

Email Add: adh723@r.postjobfree.com

Contact #: 092*-***-****

OBJECTIVE:

Frequently provides better service with extremely high development of leadership, brainstorming and communication skills. In addition, strong ability to handle work and staff pressures in fast paced environment, team player with excellent interpersonal and customer service skills.

WORK EXPERIENCE:

JAMMAS INC.

MIAA Terminal 2 Pasay City

Housekeeping

August 1, 2016 to August 15, 2020

Job Description

·To clean all areas thoroughly, with the key aim of enhancing the customer experience by having excellent standards of building cleanliness.

·Deliver excellent customer service at all times.

·Maintain high standards of cleanliness and presentation in all back-of-house areas and customer areas.

·Report any maintenance issues immediately to building manager, including all furniture, fittings and equipment’s.

·Carry out instruction given by the management team and head office.

·Always adhere to all company policies and procedures and licensing laws.

·Always clean the equipment machine before turn over for shift.

JOB ORDER PERSONEL (JOP)

MIAA Terminal 2 Pasay City

Housekeeping

September 2013 to August 1’ 2016

Job Description

·Duties responsible for performing a combination of task to maintain the premises in a clean and orderly manner.

·Maintain high standard of housekeeping rules and regulation.

·Be polite to the client and personal in order.

·Report any maintenance issues immediately to building manager, including all furniture, fittings and equipment’s.

SIGNUM EVENT ENGINNERING

LAS PIÑAS CITY

Office Staff

May 2, 2005 to July 10 2008

Job Description

·Duties answering incoming call from the client or customer resolving issues both client and billing section.

EDUCATIONAL ATTAINMENT:

Guinobatan Albay : Bicol University

Bachelor of Science Secondary Education

Year Graduated: 1999 - 2003

Sta. Cruz Donsol Sorsogon : Donsol National High School

Year Graduated: 1995 - 1999

Buenavista Pioduran Albay : Buenavista Elementary School

Year Graduated: 1989 - 1995

PERONAL INFORMATION:

Age : 37 year’s old Height : 5’0”

Date of Birth : May 4, 1982 Language : English/Tagalog

Nationality : Filipino Status : Single

Place of Birth : Pioduran, Albay Religion : Catholic

SPECIAL SKILL:

Computer literate

CHARACTER REFERENCES:

Available upon request

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

ROWENA N. CERVANTES

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