Training Service
Resume:
Vicki J Totten
St. Albans VT 05478
Mobile: 802-***-****
Evening Phone: 802-***-****
Day Phone: 802-***-**** x 4604
Email: adh6y8@r.postjobfree.com
Availability:
Job Type: Permanent
Work Schedule: Full-Time
Work Experience:
The Oryza Group
Longview-Fed Consulting/FCI Federal/Stanley Associates/Datatrac
St. Albans, VT US
04/1999 - Present
Hours per week: 40
General Clerk I
Supervisor: Sue Parsons 802-***-**** ext. 4604)
Okay to contact this Supervisor: Yes
MAIL/FILE EXPERIENCE:
*Vast Knowledge of all applications/petitions accepted at the Immigration Service Center, performing pre-adjudicative review, ensuring the necessary information and documentation is attached.
*Prescreening, reviewing, and examining applications and petitions, including supporting documents, ensuring they are properly filed in accordance with DHS and Vermont Service Center procedures, and USCIS Laws and Regulations, rejecting cases with incorrect or incomplete information.
*Identifying and notating rejection on those applications/petitions not properly filed according to DHS regulations and standard of operating procedures.
*Opening, handling, and prescreening special incoming mailings for acceptance at USCIS, rejecting petitions/applications not meeting USCIS Laws & Regulations.
*Setting up applications, analyzing authenticity, fastening in files; then forwarding to Adjudications Officers.
*Advising and assisting individuals within the Center on routing, updating, and filing and sorting files and other materials according to Vermont Service Center policies.
*Reporting the status of cases worked and filed through knowledge of the operations, including every automated database.
*Distributing work to CAO's as requested using statistical database.
*Maintaining communications with SCAO's, CAO's, and other officers on a daily basis.
*Pulled pick list for N-400's, forwarding to proper destinations, including District Offices.
*Manifesting and NFTSing various forms.
*Examining applications/petitions, ensuring cases are properly filed and correctly secured into record of preceding order in accordance with DHS and Service Center policies.
*Searching the Nationals database, and producing highly sensitive documents.
*Rap Sheets, G-100 requests.
*NASS Systems
DATA ENTRY:
*Editing and entering information from various applications/petitions into the Center's diverse database, ensuring correct spelling, punctuation, and substantial information is entered.
*Ensuring correct file receipt numbers are properly placed on files then NFTSing in the Center's computerized database, forwarding to the proper destination.
*Safeguarding fees receipted, keeping them in personal possession at all times.
*Totaling personal cashbox, balancing fees with generated personal reports, and reviewing daily deposits.
*Performing analysis and reviewing cases needing rejection, rejecting according to USCIS guidelines, ensuring correct spelling, grammar and punctuation are used.
*Working daily as a team player, supporting and making recommendations to ensure efficiency.
*Completing a variety of physical, database, and system file checks. And producing highly sensitive documents and securing them to cases to prepare for adjudication.
*Coordinating with other units to resolve non-routine issues.
*Updating systems with current information required for reports and data analysis.
*Supporting various administrative programs and managing requests from internal customers.
Education:
Bellows Free Academy St. Albans, VT US
High School or equivalent 06/1990
Relevant Coursework, Licenses and Certifications:
Job Related Training:
USCIS Privacy Awareness Training 07/2016-2018
Privacy Awareness Training 2017
Security Awareness Training 2017
Unauthorized Disclosure Training 2017
Central Index Systems Training 07/2016
USCIS Social Engineering Training 3/2016
Ethics Training 03/11
Computer Security Awareness 07/2016-2017
Hazmat Training 07/10
VAWA Training 07/10
N400 Training 2007
NFTS Training 11/10
CLAIMS 4 Training 2007
References:
Name
Employer
Title
Phone
Tammy Juaire
USCIS
SISO
Lisa Moss
USCIS
IOA
Cheri Chaloux-Warren
USCIS
ISO
Additional Information:
Competent using software and systems including: Microsoft Outlook, Excel, Word, PowerPoint, Office, CLAIMS 3 & 4, Nationals, Access Database, ADIS, SEVIS, CPMS and NFTS.
Excellent problem-solving skills.
Answered routine questions from other employees
Met or exceeded all performance goals to date.
Commended for dedicated work ethics.
Demonstrated the ability to meet the needs of USCIS, including collecting and organizing data, and searching office records using various computers and software to respond to inquiries.
Dependable, hardworking, reliable, and punctual.
Resourceful, energetic, competent, multi-task and results oriented.
Work well independently or as a team.
Contact this candidate