Administrative Assistant Project Coordinator

Joni L. Pena, BS HCM

**** *. ****** **., ********, CO 80232, 303-***-****

*******@***.***

Good Day,

Recently I learned through a job posting that there is a position available that fits my listed qualifications and I would like to submit my resume for consideration.

As you will see on my attached resume, I have exceptional executive level administrative skills and the ability to successfully handle multiple responsibilities at once. I offer your department over twenty years of administrative, supervisory and managerial experience from small business office management to federal level administration including compliance processes.

I have a strong desire to contribute my education, experience and energy to become part of your professional team. I received my Associates degree in Medical Coding and Billing in May 2012 and achieved my Bachelors’ degree in Health Care Management in June 2014 graduating Magna Cum Laude. Both degrees are from Colorado Technical University.

My past employment as a contractor with the Federal government and property management agency afforded me the opportunity to obtain specific certifications as well as initiate compliance and adherence to local, state and federal regulations for both employers. These certifications carried continuing college education credits.

I am a very conscientious individual. I pay close attention to detail and believe that being punctual as well as reliable is a vital part of being a professional. I am confident that my professional experience, customer service experience along with my education within the medical health industry will contribute to the success of your business.

Thank you for your time and consideration. Please feel free to contact me should you have any questions or to schedule an interview. I look forward to meeting you and the possibility of becoming a key member of your team!

Sincerely,

Joni L. Pena

Joni L. Pena, BS HCM

1390 S. Ammons St.

Lakewood, CO 80232

303-***-**** // *******@***.***

PROFESSIONAL SKILLS SUMMARY

Excellent Customer Service Office Administration/Management

Medical Terminology Accounting (Payables/Receivable’s) Property Management Case Management Microsoft Office Products Kronos Experience

Collections COGNOS Experience

Taleo Experience HealthNet Experience

Supervisor/Management Experience Medical Credentialing

EDUCATION

Pikes Peak Community College, GED, Colorado Springs CO, 1981

Associate of Arts, Medical Coding & Billing, Colorado Technical University, 2012

Bachelor of Science with Honors, Healthcare Management, Colorado Technical University, 2014

KAISER EMPLOYPMENT HISTORY

Project Coordinator, Franklin & Lone Tree Kaiser Ambulatory Surgery Center, Project Coordinator for the Area Administrator of Surgical Services, January 2018 to November 2018

Project Coordinator, HPSA Operations Support Services, Kaiser Permanente, August 2016 to December 2017

Regional Administrative Assistant, Medical Imaging, Kaiser Permanente,

November 2014 to August 2016

Administrative Assistant, Appointment & Advice Call Center, Kaiser Permanente,

July 2013 to November 2014

Customer Service Representative, MSCC Lowry for NCAL & SCAL, Kaiser Permanente

January 2012 to June 2013

PREVIOUS EMPLOYMENT HISTORY

Bakery Department, Safeway

July 2010 to January 2012

Service Desk Associate, Home Depot

July 2008 to July 2009

Homeowner Association Property Manager, CNI Property Administration & Maintenance

June 2001 to December 2007

Front Desk Supervisor, North Washington Family Practice

March 2000 to May 2001

Section 8 & Public Housing, Professional Contractor, US Department of Housing & Urban Development, March 1989 to December 1999

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