Office Assistant

EVE DAVIS RAU

**** ******* *** ********@*****.***

Ventnor, NJ 08406 609-***-****

SUMMARY

A confident professional leader with excellent customer service and organizational skills. Received many achievement awards and accolades. Selected as Union representative and worked through difficult periods and layoffs. Positive attitude and strong work ethic.

WORK EXPERIENCE

Labor Opt Planner

HARRAHS HOTEL & CASINO

777 Harrahs Blvd., Atlantic City NJ March 2017-October 2020

Build and Maintain Schedules for Multiple Outlets

Work to minimize labor while maintaining Customer Service

Process payroll on a daily/weekly basis

Research and resolve employees issues

Processes, Support and Maintains employee’s files.

Union Organizer-LOA

Unite Here-LOCAL 54, Atlantic City NJ April 2012-December 2016

Identified and developed worker-leaders through one-on-one communication

Used independent judgment within the context of an overall plan and structure

Built and maintained worker committees

Ensured that contractual language was followed

Cocktail Server

SHOWBOAT HOTEL & CASINO 1987 - 2014

801 Boardwalk, Atlantic City NJ

Utilized superior customer service skills to enhance customers’ experience

Worked in a fast- paced atmosphere while remaining up beat and positive

Maintain effective relationships with staff and management

Worked as a team with other servers

Served as group organizer and lead server

EDUCATION

Richard Stockton College, Pomona, NJ Math major

Atlantic Cape Community College, Mays Landing, NJ Associates in Arts

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