Front Desk Customer Service
Resume:
Kiersten Fouts
(H) 925-***-**** ************@*****.*** 12410 Alameda Trace Circle #1521, Austin, TX 78727
Summary
Hardworking and reliable worker with strong background in operating cash registers, customer service, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with a team-oriented mentality. Fast learner with an eager personality to do my job to the best of my ability.
Skills
•Cash management •Passionate and enthusiastic worker
•Quick learner •Merchandise restocking
•People person with great communication skills
•Reliable and dependable
•Leader mentality
•Optimistic personality
•Excellent multi-tasker
•Flexible schedule. •Customer service
Experience
•Front Desk Coordinator, Sports Clip, July 2020-August 2020, Clayton/ Pleasant Hill/ Walnut Creek, CA
I was the main coordinator at the Pleasant Hill location, back up coordinator at the Clayton and Walnut Creek location whenever necessary. I was responsible for checking in all customers, taking their temperature and providing hand sanitizer. I would also clean up the stylist’s stations and sanitize between customers. As well as wash all towels and aprons and fold them and return them to the designated stations.
•Cashier, Outdoor Supply Hardware, May 2020- August 2020, Clayton, CA Assisted with getting the store for it’s grand opening. Stocked shelves, made pricing stickers and placed them in the store. Upon opening I would ring customers up, help bring heavy orders to their car, help people find what they’re looking for in the store and had to close my register upon each shift end.
•Banquet Host/ Waitress, Scotts Seafood, March 2020, Walnut Creek, CA I was responsible for greeting and assisting guests to their seats at banquets. I also had to take orders for customers, serve food and clear tables and ring up their orders in a timely fashion.
•Front Desk, Clayton Valley Bowl, January 2020- March 2020, Clayton, CA I was in charge of assigning lanes to customers, passing out shoes, handling money, taking reservations, answering calls regarding questions about the bowling alley, closing up the register and counting money at the end of the day, lottery tickets, and speaking to customers about discounts and deals for the day.
•Cashier, Tina's Tacos, December 2018-May 2019, Fresno, CA I was responsible for taking orders, handling money, giving correct change and serving food. I also had to open and close the restaurant daily.
•Cashier, Cinco De Mayo Mexican Grill, May 2018- August 2018, Clayton, CA I was responsible for opening set up and closing take down of the restaurant. I took orders, handled money and returned the correct amount of change, answered calls regarding orders or catering, served food, busted tables and washed dishes. Education and Training
•Fair Housing Training, Grace Hill Vision
Completed module 1 and 2 for Fair Housing with a combined score of 97%.
•Hotel and Restaurant Management, California State University - Fresno, Fresno CA Member of the track team while being a full time student who maintained a 3.0 GPA.
•High School Diploma, Carondelet High School, Concord, CA 2018 A 4 year member of the varsity track team with a 3.71 GPA. 7 time Honor Roll and 3 time Deans List. Member and Leader of Fellowship of Christian Athletes club. Woman of Heart award for my time volunteering.
References
Christina Torres, Employer at Tina's Tacos
Carlos Barajas, Employer at Cinco de Mayo Mexican Grill
Maaeva Dwiggins, Character reference
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