Mercedes Anderson-White

**** ********** **** **** **, Mississauga Ontario, L5N 2H6

T: 647-***-**** E: adh68w@r.postjobfree.com

OBJECTIVE

To obtain a position where I can utilize my skills and knowledge and gain new experiences SUMMARY OF QUALIFICATIONS

• The ability to communicate effectively and work well under pressure

• Adapt and grasp new concepts and thrive in a team environment

• Handle conflict with tact and with high sense of professionalism

• Punctual and dependable

EDUCATION

2008-2011: Heart Lake Secondary School

ACHIEVEMENTS

• Smart Serve Certified

WORK EXPERIENCE

January 2018– Present Moxies Waitress

• Delivered exceptional friendly and fast service

• Answer customer inquiries and resolve issues promptly

• Skillfully anticipated and addressed guest expectations

• Open and set entire restaurant

May 2013- December 2017 TJX Winners Factory

• Sorting and packaging products

• Prevented breakage & damage by appropriately arranging articles in containers

• Loaded/Unloaded products into out/inbound (both client and company) vehicles

• Completed assigned work efficiently involving repetitive motion and operation of vibrating tools March 2013 – March 2014 Toronto Argonauts Football Team Cheerleader

• Learn various dance routines and sidelines

• Interact and excite the Argonaut Fans

• Work with a physical Trainer twice a week

• Perform at Argonauts Home Games and Grey Cup

• Appear at Argonauts Promotional events and Charities September 2009- February 2013 Call Center Lulu Lemon

• Answer incoming calls and respond to emails

• Handled inquiries and resolve issues promptly

• Sell products and place customer orders in computer system

• Provide product and services information to customers VOLUNTEER EXPERIENCE

2010: Heart Lake Sectary Helper

• Organize attendance sheet and slips

• File names and important papers

• Answer phone calls

• Forward voicemails and emails

Reference Available Upon Request

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