Prince Naethaneal E.

Lor

Blk * Lot ** Phase * Casimiro Westville Homes,

Ligas3, Bacoor City, Cavite

adh68e@r.postjobfree.com

092********

SUMMARY

● A graduate student of Accountancy Business and Management (ABM) from APEC Schools Bacoor.

● Completed the ACE Training (Accelerated Career Experience); Customer Service, Technical support and Sales Delivery

● Knowledgeable in Accounting processes particularly on creating Journal Entries and General Ledger.

● Good in Communicating with customer professionally and capable of working on a team or individual

● Expert in using google docs, google sheets, and google slides for presentation. SKILLS AND

ABILITIES

Communication

Skills

● Speaks appropriately in a wide variety of people maintaining good eye contact, could listen effectively, present ideas appropriately, and work well in a group.

● Presents information to a group of people, either in a formal or informal setting by giving opinions and thoughts.

Customer Service

Skills

● Empathize with customers by letting them know that you are sincere and concerned with their feelings so that the customers will feel comfortable.

● Has an ability to know the wants of the customers and provide customer satisfaction with the services and products. Also, know how to handle rejections and failures by having a positive mindset.

Interpersonal

Skills

● Open to feedback to help develop both personally and professionally while listening to what is being said by the customer and coworkers.

● Understanding the feelings of others by respecting what they feel; The relationship with coworkers will be conflict-free

Organization

Skills

● Being Able to multitask works and can meet deadlines efficiently.

● Capable of planning, prioritizing, achieving the goals, and learning how to manage the needs of the customer and office.

TRAINING/CERTIFICATION

Ayala

Education

Customer Service Representative by ACE (OJT) March- May 2019 Ayala

Education

Technical Support Specialist by ACE (OJT) March- May 2019 Ayala

Education

Sales Representative by ACE (OJT) March- May 2019

EDUCATION

Senior High School APEC Schools Bacoor

2017-2019 Accountancy Business and Management

M. Alvarez corner Latero San Nicolas 3, Bacoor

St. Dominic College of Asia

2012-2016 Emilio Aguinaldo Highway

The First Ladder Preparatory School

2007-2012 San Nicolas II

REFERENCES

Ms. Marianne Casimiro

Learning Facilitator

APEC Schools Bacoor

094********

Ms. Bessie Osorio

Learning Facilitator

APEC Schools Bacoor

091********

John Darrel Bahao

Customer Service Representative

Alorica

096********

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