Prince Naethaneal E.
Lor
Blk * Lot ** Phase * Casimiro Westville Homes,
Ligas3, Bacoor City, Cavite
**********@*****.***
SUMMARY
● A graduate student of Accountancy Business and Management (ABM) from APEC Schools Bacoor.
● Completed the ACE Training (Accelerated Career Experience); Customer Service, Technical support and Sales Delivery
● Knowledgeable in Accounting processes particularly on creating Journal Entries and General Ledger.
● Good in Communicating with customer professionally and capable of working on a team or individual
● Expert in using google docs, google sheets, and google slides for presentation. SKILLS AND
ABILITIES
Communication
Skills
● Speaks appropriately in a wide variety of people maintaining good eye contact, could listen effectively, present ideas appropriately, and work well in a group.
● Presents information to a group of people, either in a formal or informal setting by giving opinions and thoughts.
Customer Service
Skills
● Empathize with customers by letting them know that you are sincere and concerned with their feelings so that the customers will feel comfortable.
● Has an ability to know the wants of the customers and provide customer satisfaction with the services and products. Also, know how to handle rejections and failures by having a positive mindset.
Interpersonal
Skills
● Open to feedback to help develop both personally and professionally while listening to what is being said by the customer and coworkers.
● Understanding the feelings of others by respecting what they feel; The relationship with coworkers will be conflict-free
Organization
Skills
● Being Able to multitask works and can meet deadlines efficiently.
● Capable of planning, prioritizing, achieving the goals, and learning how to manage the needs of the customer and office.
TRAINING/CERTIFICATION
Ayala
Education
Customer Service Representative by ACE (OJT) March- May 2019 Ayala
Education
Technical Support Specialist by ACE (OJT) March- May 2019 Ayala
Education
Sales Representative by ACE (OJT) March- May 2019
EDUCATION
Senior High School APEC Schools Bacoor
2017-2019 Accountancy Business and Management
M. Alvarez corner Latero San Nicolas 3, Bacoor
St. Dominic College of Asia
2012-2016 Emilio Aguinaldo Highway
The First Ladder Preparatory School
2007-2012 San Nicolas II
REFERENCES
Ms. Marianne Casimiro
Learning Facilitator
APEC Schools Bacoor
Ms. Bessie Osorio
Learning Facilitator
APEC Schools Bacoor
John Darrel Bahao
Customer Service Representative
Alorica