Priscilla
Joyner
***********@*****.**
m
Wilson, NC 27893
SUMMARY
‘© Successful sales and restaurants manager, with over 10+ years of experience in large scale
food and retail environments
SKILLS
© Effective listening © Decision making
© Strong verbal communication Mentoring
© Leadership ‘© Building trust within my team and
© Delegation company
© Problem solving © Emotion intelligence
EXPERIENCE
Substitute Teacher
Wilson, NC
Wilson County Schools/ Aug 2015 to Mar 2020
© Perform duties ofthe primary teacher during his/her absence.
Manager
wilson, NC
Hardee’s/ Nov 2016 to Aug 2019
© Trained employees on additional job positions to maintain coverage of roles atall times.
© Assigned tasks to associates to fit skill levels and maximize team performance.
© Greeted and encouraged feedback from customers to implement in-store operational
changes
© Recruited and hired qualified candidates to fill open positions.
Shift Leader
Wilson, NC
Arby's/ Oct 2010 to Jan 2016
© Enhanced operations and boosted efficiency through employee training, coaching and
creating work schedules and assignments,
© Assisted with performance reviews to identify areas of improvement
© Conducted one-on-one coaching sessions with team members resulting in reduced lost
time and workplace accidents.
© Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
key Holder
Wilson, NC
Goody's Clothing /Jan 2007 to Sep 2010
© Performed, supported and supervised store opening and closing procedures including bank
deposits and securing store. Order new freight, and assigned employees to their designed
work area for the shift. also gave refunds and wasiin charge of returns when necessary.
Manager
Wilson, NC
BHT Company (McDonald's)/Jan 2002 to Mar 2006
© Lopen, closed, and worked day shifts ensuring customers were happy while dining in and.
taking out. trained new employees. Counted the safe and cash registers daily, assisted
employees with fulfilling orders, also relieve them for lunch breaks.
© Conducted inventory counts by assessing current state of inventory integrity against target
accuracy levels and tracking variances.
EDUCATION AND TRAINING
Certificate: Effective Teacher Training
HardeesWilson Community College Jul 2015
Wilson, NC
High School Diploma
Fike High School May 2003,
Wilson, NC