Karla F. Andrade
Results-oriented, dependable professional experience in customer service.
Excels in fast-paced environments to improve the sales process and execute the company’s vision. Works well independently and as part of a team. 103 New York Avenue
Newark, NJ, 07105
*************@*****.***
EXPERIENCE
9/11 Memorial & Museum, New York — Visitor Service Associate
June 2018 - PRESENT
Carried out the daily on-site operations, provided a safe, informative, and meaningful visitor experience.
Enhanced the visitors’ experience by facilitating the sale of tickets and entry into the Museum, and engaging and interacting with guests within the Museum and on the Memorial Plaza.
Provided efficient customer service on-site, addressing any visitor needs related to the overall operation of the Visitor Services team. Fanatics Inc, Prudential Center, New Jersey — Retail Sales Associate
September 2015 - May 2019
Perform tasks, such as counting money, balancing cash drawers, and making deposits.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Inventory stock and requisition new stock. Compute sale prices and total purchases.
DNC Sportservice, Red Bull Arena, New Jersey — Retail Sales Associate
March 2012 - November 2015
Perform tasks, such as counting money, balancing cash drawers, and making deposits.
Inventory stock and requisition new stock. Compute sale prices and total purchases.
EDUCATION
Rutgers University, New Brunswick — B.A of Cultural Anthropology
January 2016 - May 2018
SKILLS
Point of Sale (POS)
Software/register system
Barcode reader equipment,
scanners
Windows, Microsoft Word,
Powerpoint, Excel
LANGUAGES
English, Portuguese, Spanish