Administration
Resume:
TONYA DENNISON
Louisville, KY **219
***********@*****.***
SKILLS:
•Experience with Microsoft word, excel, power point
•Experience in data entry
•Experience in management
•Ability to supervise employees
•Provided financial services in a banking setting
•Good organizational and planning skills, adaptable, and enjoys challenges
•Responsible, well organized, and takes pride in accomplishments
•Ability to use a Multi-line phone
•Trained employees per company policy
EDUCATION:
Kentucky State University Frankfort KY 01/11 – 12/14
Course study: Business Management
Secondary: Accounting
ICS Paralegal School Scranton, PA 05/94 – 06/96
Paralegal Diploma
EXPERIENCE:
Caine & Weiner (closing soon) Louisville, KY 8/15 – present
Administer Assistant/Office Manager
•Performed data entry
•Used Microsoft Excel and Power Point
•Used a multi-line phone
•Ordered supplies
•Filed documents
•Fax documents
•Use CUBS program
•Assist the CCO with various projects
•Daily deposit remotely
•Assist marketing on different projects
•Assisted accounting
•Assisted CCO with different projects
•Assisted legal department with forwarding
First Source (closed) Louisville. KY 07/14 – 2/15
Team Lead
•Follow company policy
•Answer supervisor calls and help the customers
•Manage 12 customer service reps
•Assist customer with their needs concerning their Verizon account
•Trained the reps on new material each month
•Data entry
Once Upon A Child (temp) Louisville, KY 06/13 – 02/ 2014
Assistant Manager
•Trained new employees according to company polices
•Balanced cash drawers
•Delegated and oversaw that duties were completed as assigned
•Provided customer service
International Systems of America (choose motherhood) Louisville, KY 06/05 – 04/06
Administrative Assistant
•Performed data entry
•Used Microsoft Excel and Power Point
•Used a multi-line phone
•Ordered supplies
•Filed documents
ACCOMPLISHMENTS:
•Made the Dean’s List
•Nom. for a Business award
•Trained new employees by company policy
•Managed/supervised employees
•Helped with supplies at Hardin Hospital when I was a teenager
•Nom. For World Who’s Who
REFERENCES:
Ashly Casey Michelle Followay
Val Hansel Cat Smedley 502-***-**** 502-***-****
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