**** *. ***** **. # *** Denver, Co *****

270-***-****

adh655@r.postjobfree.com

Tempest Campbell

Profile

Collaborative and effective operations professional with a background in education, secular experience, and internal audits.

EXPERIENCE

Kentucky Department of Revenue, Frankfort, Kentucky

August 2014 – August 2020

● Review tax forms and departmental records.

● Determine compliance with tax laws, and obtain information for collection activities.

● Prepare record and documents explaining adjustments to taxpayer accounts.

● Initiates and purses tax collections action.

● Verify department records to verify tax return filing, payments, and applied payments.

Serco, Campbellsville, Kentucky

February 2014 - July 2014

● provided customer support for navigation of website.

● Assisted customers with travel arrangement.

● Assisted with escalated calls.

CVS, Campbellsville, Kentucky

July 2012 - February 2014

● Customer service support.

● Assisted with cash register support, and provided rain checks.

● Assisted customers over the phone.

● Maintain front store layout, and made price adjustments.

EDUCATION

Lindsey Wilson College, Columbia, KY — B.A. 2007

Skills

Technical MS Office, EMARS, MEF, Fastrieve, CAS-G, and Sessions

Soft Skills Grace under pressure, ability to prioritize, strong communicator (verbal and written), with organizational skills, able to produce written and visual materials to clients, able to generate business with clients

References provided upon request