Resume

Maheshwari Paulraj Tel: +91-760*******

Backup Administrator Email: adh618@r.postjobfree.com

Career Objective:

To work for an esteemed organization where I can hone my skills and contribute in taking the company to greater heights.

Technology Summary

Good knowledge and understanding of Designing and Sizing of Backup Architectures

Knowledge of AIX Machines, Windows & Virtual Machines and have best experience with Commvault operations.

Good knowledge in tape libraries – Model i40-i80,i500,i2000,i6000.

Adequate knowledge in NAS/SAN/VNX/XtremIO storage networks

Workstations / Servers hands on experience: Windows 98/2000/XP/7/8/8.1 and 10 Pro, Windows Server 2000/2003/2008 r2/2012 r2; Microsoft Exchange and DAG backup, Microsoft SQL Server and DB, AIX servers

Software Applications: Commvault Simpana v10 and v11, Druva, Datto and Bacula.

ITSM – Incident and Change Management: Add and remove backup clients with change task tickets from CAB approved, analyze proxy requirement as per infrastructure change or modifications in vast applications, followed intermediate issue with change approvals like CVMA reboot request and etc.

Work Experience (5 Years)

Name of the organization: HCL Technologies

Designation: Backup Specialist

Duration: July 2018 - Till Date

Client – ExxonMobil

Responsibilities:

Monitoring Backup jobs using Activity Monitor and Job Controller for Commvault

Commvault Agent installations and configuration clients

Daily Backup Management activity using Commvault.

Troubleshooting backup / recovery issues by analyzing logs.

Maintain the process of data backup according to the industry standards such as SLA

Represent the first stage of escalation and troubleshoot as per SOP

Critical machine restore task from Priority 1(High) bridge call on demand

Coordinate with users and provided solutions from backup repository.

Understand the request and provide quick solution as available backups

Root Cause Analysis research for Incidents, wherein ensured the enduring elimination of interruptions

Coordinate with software and hardware vendors to troubleshoot and solve backup issues

Worked on temporary solutions (Workarounds) available to Incident Management

Scheduling backup policies for clients

Recovering File system, Database as per user requirement

Restoring the VM Machines using Commvault

Adding and removing servers from Backup environment

Initial troubleshooting of backup related errors

Work with users and provide support by performing data restores

Coordinating all type of hardware replacement between vendor and client

Work on Client issue remotely via phone/email/chat/WebEx

Working on customers request to add/remove/modify backups and on restores of data.

Supporting 20000+ servers across 20 datacenters. Each data center is having own environment(Media servers/Tape library).

Working on Quantum\Dell tape libraries in the environment and ensures to work on alerts on priority related to Tape library.

Working with vendors if there is any issue related to Tape libraries on priority basis

Working on Critical DR test, Monthly DB maintenance.

Commissioning and decommissioning tape libraries and data domains.

Troubleshoot and resolve complex, critical and sensitive support issues.

Ensure customer satisfaction through professionalism and swift resolution.

Maintain the process of data backup according to the industry standards such as SLA

Name of the organization: Varnik Systems Services (P) Ltd

Designation: Backup Administrator

Tenure: June 2015 – May 2018

Client – Stanley Black& Decker, CT-U.S.A

Responsibilities:

Monitoring Backup jobs using Activity Monitor and Job Controller for Commvault

Commvault Agent installations and configuration clients

Daily Backup Management activity using Commvault.

Troubleshooting backup / recovery issues by analyzing logs.

Maintain the process of data backup according to the industry standards such as SLA.

Represent the first stage of escalation and troubleshoot as per SOP.

Critical machine restore task from Priority 1(High) bridge call on demand.

Achievements in Organization

Got official client satisfaction and appreciation in emails.

Managed client trusted resource operations and handled special tasks successfully and proposed for new project occupancy.

By own stuff deployed new CommServe Infrastructure and tested with 10 client machines then successfully in place of production.

Certified multiple times with SILVER JEWELS AWARD for overall performance in the month.

Successfully completed Tape to Disk migrations for 5+ sites.

Academic Qualifications

Bachelor of Engineering – CSE 7.2 CGPA

Higher Secondary schooling – 76 %

Secondary schooling – 86 %

Personal Profile:

Name : Maheshwari Paulraj

Date of Birth : 10th Jan 1994

Gender : Female

Father Name : Paulraj

Language Known : English and Tamil

Permanent Address : 3/80 B, weat st, Tenkasi, Tamil Nadu.

I Maheshwari Paulraj, declare that the above-furnished details are true to the best of my knowledge and belief.

Date:

Place: Maheshwari Paulraj

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