Karolina Guz
905-***-**** ******.***@*******.***
PROFESSIONAL SUMMARY
Sales Associate with 4 years experience in retail enviroments in Europe. Experience dealing with customers and providing exceptional customer service. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
SKILLS
• Customer service oriented • Product and Service Sales
• Cash register operation • Opening and Closing Procedures
• Cash Handling • Stocking and Replenishing
• Cleaning Work Area • Product promotion and upselling
WORK HISTORY
SALES ASSISTANT 06/2020 - 09/2020
Empik Foto sp. z o.o. Warsaw, Poland
• Fielded customer questions to provide information about products, availability and pricing.
• Processed returns and exchanges.
• Functioned as backup in areas of sales, support, and services.
• Processed cash, cheques and credit card payments. SALES ASSISTANT 03/2019 - 12/2019
Excellent Office Warsaw, Poland
• Fielded customer questions to provide information about products, availability and pricing.
• Helped customers complete purchases and locate items.
• Processed returns and exchanges.
• Functioned as backup in areas of sales, support, and services.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Processed cash, cheques and credit card payments. GYM RECEPTIONIST 01/2018 - 12/2018
Perzcourt Gym Warsaw, Poland
• Corresponded with clients through email, telephone or postal mail.
• Politely welcomed arriving guests, providing room keys and information on policies.
• Maintained linen cart so that it was neat and organized.
• Monitored social media and online sources for industry trends.
EDUCATION
• Military University of Technology in Warsaw 10/2017 - 09/2020 Associate of Science, National Defense
• Waldemar Milewicz High School in Warsaw 09/2014 - 05/2017