Engineer Engineering

RAJKISHOR SAH

B.E (Bachelor of Engineering)

Current Address: EC-39, VIP Road,

Kolkata-700059

Mobile: 870-***-****

E-mail: adh5tb@r.postjobfree.com

Technical support engineer ( IT )

Objective:

To lead and provide high quality operational and technical application and systems support to Preserved user and internal Business functions. Owner of the Problem Management process, ensuring PM goals are achieved. Minimising the adverse impact of Incidents and Problems on the business and preventing reoccurrence of Incidents

EXPERIENCE:

Current Organization: STJ Electronics Pvt. Ltd (SAVIOR)

Position Held: Technical Support Engineer

Duration: from JUN 2014 to till date.

Location: Kolkata

Having 5 YEAR + Experience in Finger print Readers, Attendance, Canteen Managment,Vistors Management,ESS & payroll software implementation & support

Strong project management skills.

Excellent communication and writing skills.

Excellent presentation and technical writing skills.

Excellent problem solving skills.

Providing Training to user.

Solved client Query by Email / Phone/ site visit etc.

Collect user new requirements and doing Requirement analysis..

Discussing about User requirements and provide the better attendance and payroll software

Responsibility-:

Installing, configuring and maintaining Client- Server Based Applications.

Take responsibility of timely delivery of project.

Technical analysis for SW Installation.

Installation of MS SQL Server database.

Backup of Sql Server.

Backup, Restore, Export Import of Database in SQL Server.

Providing Training to Client.

Solved client Query by Email / Phone/ onsite visit etc.

Collect customer new requirements and doing Requirement analysis.

Manage existing customers and create and provide Technical support

Certification

Certification: ISO certified CCNA (ISO : 9001:2015 ) Certification from NG Networks.

Technical skill

Cisco routers-1800, 1900, 2600,2900 and 3700 series

Cisco switches-1900,2900,2600, 3750 series

Routing protocols- Rip, ospf, Eigrp, Bgp and Static

Lan/Wan- ip routing,multi layer switching, wan equipment tcp/ip

Switching: Vlan, STP, VTP, VTP Pruning, Etherchennal, Switchport Security

and Span

Operating System: Cisco iOS, Window And Linux

Other: DNS, DHCP, ACL, NAT, Tcp/ip And IPv6

Cisco ASA-5505 Firewall

Key skills

Routing : RIPV1, RIPV2, OSPF,EIGRP, STATIC ROUTING, TRUNKING, ACCESS LIST, NAT, PAT, FRAME- RELAY, SPANNING TREE, VLAN,SWITCHING, RSTP,PVST,INTER VLAN,SUBNETTING IP ADDRESS,OSI MODEL, VTP PRUNING AND FIREWALL

Technical Qualifications

B.E(Electronic Communication) in 2011 with 62% From RGTU Bhopal (M.P)

Strengths

Comfortable in learning new things

Habitual in working with team

Good Communication skills.

Personal Vitae

Nationality : Indian

Date of birth : 23-01-1984

Fathers’ name : Ramnath Sah

Marital status : Married

Language known : English. Hindi

Hobbies : Listening music. Reading Books. Playing Cricket.

I hereby declare that all the above-mentioned information is true to the best of my belief and can be produced anytime if required

Date: 26.05.2020

Place: Kolkata Rajkishor sah

Contact this candidate