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Engineer Manager

San Jose, CA
November 26, 2020

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Masis Geragosian



Universal Studios Hollywood, Universal City, CA 08/17-Present

(Industrial Engineer)

Enable better decision makings by creating critical KPI dashboards for executives using data visualization software such as Tableau

Provide growth model analysis to the Retail team using forecasting models, on track to achieve $5M in cost avoidances on facility expansions

Establish standard procedures to identify slow moving and obsolete inventory through collaboration with retail operation teams in Orlando and Hollywood

Increase efficiency and productivity for the Retail and Food Warehouses, by 18% using 5S, Lean, and Re-slotting methods

Universal Studios Hollywood, Universal City, CA

(Associate Industrial Engineer) 02/16- 08/17

Reduced inventory costs by $1.1M and doubled inventory turn number for the Food & Beverage Team using various inventory and supply chain management methods such as ROP, forecasting and EOQ

Increased order accuracy and reduced food spoilage by$70K by creating an online forecasting tool using regression analysis and Tableau

Helped the Upper Lot Starbucks management team to reduce wait times by 20% using process mapping and queue optimization

Universal Studios Hollywood, Universal City, CA

(C2C Internship Program Participant Quality Team) 05/14 to 02/16

Participated in value stream mapping and process improvements for Food and Attractions departments, to identify bottlenecks as well as potential improvements and opportunities.

Partnered with Finance and Tram Maintenance team and helped to validate optimal staffing level.

Worked with Food and Operations teams to measure restaurant throughput and increase meal output by 10%

Sally Beauty Company, Chatsworth, CA (Receiving/Distribution Manager) 08/05 to 04/08

Implemented quality control and safety standards and procedures. OSHEN and HAZMAT certified

Trained up to 35 employees and responsible for hiring and firing

Reduced the labor hours by 40% and increased productivity by 35% year over year

Recognized and awarded as manager of the year for three years in a row

International Business Machines (IBM), Durham, NC (Inventory Control Specialist) 03/00 to 05/03

Handled cycle count, consolidation, and reordering

Experienced with inventory control software such as SAP and AS400

Trained up to 5 employees for high dollar value inventories

Exercised safety and quality control standards and procedures


Ability to work with large set of data and data analytics tools such as Tableau and SQL

Continuous Process Improvements

Lean and Six Sigma Green Belt certification

Proficient with Microsoft office applications such as Excel, PowerPoint, Words, Outlook, Visio as well as SharePoint

Fluent in Armenian, Farsi, and conversational Spanish


California State University, Northridge (CSUN)

MS Engineering Management, GPA 3.5

California State University, Northridge (CSUN)

BS Global Supply Chain Management, GPA 3.8

BS Systems and Operations Management, GPA 3.8

Minor in Finance

Volunteering and Activities

Active mentor for CSUN’s Passport Mentorship Program, mentoring multiple mentees

Active participant for USH Finance team at USHINE events

Current member of USH Club 52

Active participant in USH’s Finance Leadership Program


2019 Employee of the Year for Universal Studios Hollywood

President for CSUN’s student chapter of American Society for Quality (ASQ) and Association for Operations Management (APICS)Vice president of finance for CSUN’s Leaders in Alliance (LIA)

Institute for Supply Chain Management-San Fernando Valley’s Elaine Whittington Scholarship (1 out of 125 qualified applicants from universities such as USC, UCLA, and Cal Poly Pomona in San Fernando Valley region

Boeing Company Scholarship (4 out of 120 applicants)

Recipient of CSUN’s Rita Hary APICS and ASQ Scholarships

CSUN University Scholarship ((22 out of 550 qualified applicants)

CSUN First Generation Alumni Scholarship (4 out of 53 qualified applicants)

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