Engineer Service

RAMRAJ.N

Executive – Service & Spares

* ***** ** ********** ** Production assembly, Testing and Service departments. Products likes Speed Reduction gearbox for industrial purpose, Heavy machinery and Industrial products. ******.***@*****.*** 960******* Chennai

Skills

Work Experience

Executive – Spares & Servicing – SR

Premium Transmission Private limited

19-06.2019 – Present

Successfully handled in Southern region in FY 2019-20.

Developed & implemented in new business related clients.

Reviewed constantly customer complaints to improve the rectification process for customer satisfaction levels.

Organizing the service camp and technical seminars in client place for create aware of maintenance important & developing the spares business.

Identify market spares requirements to generate the business through direct meeting and communication basis

Payments / commercial documents follow up for clients to supporting commercial team. Service Engineer – Customer Service Group

M/s. SIEMENS Ltd, Mumbai - WR

18/06/2018 – 17.06/2019

Service engineer role in geared motor for field service in Western region.

Attend the field service complaint determine causes and troubleshooting.

Maintained & developed the spares business for major OEM at western region.

Successfully handled the ASC and relevant parties for complaint attend & closure activities.

MIS submission to the service head for periodically.

Spares & service activity feedback share to Service head periodically.

Ability to travel extensively western region and Pan India. SAP

Customer Handling

HanHandling

After sales service Servicing Spares business

Geared motor Industrial Gearboxes Troubleshooting

Installation support

Contract Engineer – Assembly & Factory service

M/s. SIEMENS Ltd, Chennai

18/06/2015 – 13.06.2018

Worked in Assembly & Testing engineer role in geared motor and IG gearboxes.

Supporting to factory service team for overhauling/repair gearboxes dismantling and assembly works.

Ability to reading & understanding the gearboxes GAD & CSD and Assembly engineering drawings.

Experience in Pneumatic & Hydraulic power tools, measuring instruments, Torque gauges, Jig & Fixtures.

Responsible for documents maintaining for Rework, Rejection materials, daily production log books.

Follow 5S procedure for production improvement.

Ensuring the safe working environment in shop floor. Assembly Trainee

M/s. WABCO TVS, Chennai.

18/06/2013 – 10.06.2015

works in Assembly trainee role in ABS brake line.

Job involved moderate valve assembly & Testing and Wire harness line.

Numerous hand assembly operations.

5s responsible for ABS line assembly

Strengths

Ability to excel in group/team activities

Planning and organizing skills.

Self-motivation and ability to work independently.

Problem solving and decision making ability.

Educations

Diploma in Mechatronics Engineering (2010 – 2013) at Government Polytechnic College, Chennai.

Languages

Tamil English Telugu Hindi Kannada

Mother tongue Limited working proficiency Beginner Beginner Beginner

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