Sales Representative Customer Care
Resume:
CURRICULUM VITAE OF SPHINDILE MABIKA
PERSONAL DETAILS
Surname Mabika
First names Sphindile
Date of Birth 1995-01-19
Identity Number 950**********
Residential address Mamfene Tribal Authority
Postal address P.O. Box 307
Jozini
3969
Contact details 061*******/071*******
E mail address ********@*****.***
Gender Female
Marital status Single
Nationality South African
Home language IsiZulu
Other language English, IsiSwati
Criminal offence None
State of health Good
Drivers licence Code C1
PERSONAL PROFILE
Able to work as a team, and independently. Excellent communication skills (written and verbal), analyses skills, always willing to learn new skills from other people. SKILLS AND KNOWLEDGE
Advanced Computer Literacy Ms Office software
Community development management
Project and programme management principles.
Development training manuals.
Formation of co-operatives and support.
Understanding of the skills development landscape
Knowledge of public service policies and regulations, NPO Act, cooperatives Act, and ECD.
Agricultural extension services management.
Knowledge of Public Financial Management
Planning and organizational skills
RSA Constitution
Relationship building
Networking/ Negotiation skills
Self-motivation
Public speaking skills
EDUCATIONAL BACKGROUND
High school attended Mlokothwa High School
Qualification National Senior Certificate
Subjects passed English Home Additional language
IsiZulu Home Language
Mathemathics
Life Sciences
Physical Sciences
Accounting
Life Orientation
Year completed 2011
TERTIARY QUALIFICATION
Name of institution University of KwaZulu Natal
Name of Qualification Bachelor of Science in Agriculture Year obtained 2016
CURRENT STUDY
Qualification : Health and Safety certificate
Institution : Oxbridge Academy
SHORT COURSES ATTENDED
1. Batho- Pele Principles
2. Scientific paper writing
3. Customer care
PREVIOUS EMPLOYMENT
Name of employer : Department of Agriculture And Rural Development Position : Agricultural Adviser Intern
Duration : July 2017 to December 2019
Duties
Rendering agricultural advice to farmers
Providing technical support on Government funded project.
Facilitate the formation of farmers associations and Cooperatives.
Formation of cooperative and support.
Train farmers, monitoring food security project and mechanisation project.
Regular visit to the farmers in order to find out their problems and provide advises
Collection of production records from the farmers
Assisting in development of business plan
Project Management
Monthly and quarterly report submission.
Conducting meetings with farmers and stakeholder
Organise and coordinate field days, farmer’s days
Develop demonstration plans, program of action plans and conduct demonstrations on new methods and technologies
Organizing market for farmers
Performing administrative duties
Name of Employer : IRDSA (Pty) Ltd
Position : Sales Representative
Duration : 17 July 2020 to 16 October 2020 (3 months contract) Duties
Achieve Quality Sales Target
Generate Referrals
Conclude Accurate Applications
Fix Send backs
Finalise Administration
REFERENCES
Department of Agriculture and Rural Development
Contact Person P.K Zungu
Position Manager
Contact Number 035-***-****
Cell 082*******/076*******
Department of Agriculture and Rural Development
Contact Person D. Xulu
Position Colleague
Contact Number 035-***-****
Cell 082*******/076*******
Department of Agriculture and Rural Development
Contact Person KAP Mtshali
Position Colleague
Contact Number 035-***-****
Cell 073*******/076*******
IRDSA (Pty) Ltd
Contact Person Tamara Makgatho
Position Supervisor
Cell 081*******
Contact this candidate