RAMA GUPTA

MIS Reporting and DATA Analyst

CONTACT NO. - +91-750******* ~ EMAIL ID – adh4zn@r.postjobfree.com Objective:

Looking for a challenging position in an organization where I can enhance my knowledge and skills in achieving company goals and objectives through positive attitude, hard work dedication and by achieving my best for the organization. Professional Profile:

A result oriented dynamic go-getter with having 1 year professional experience in TECH Mahindra as a customer support associate.

Technical Skills:

Programming Skill : Data Analysis from MS Excel & Visual basic application Operating System: Windows XP, Windows 10

MIS and Data Analyst Skills:

MS Excel – Basic and Advance –

Proficient in creating pivot, charts and using lookups along with complex functions/formulas

Aware of all complex functions like sum, sum array, sum product, index, match, pivot table and network days etc.

Created Dynamic Graph and Dynamic Dashboards replacing existing reporting formats for better analysis of Reporting.

Having typing speed 25-30 WPM.

VBA –

Proficient in creating excel based macros for creating dynamic reports/charts etc.

Knowledge of loop, function, Sub routine and Array.

Able to access store procedure from Excel.

Training Experience:

Six months training experience with real time project work in MIS and DATA Analyst from GVT Academy, Noida.

Organizational Experience:

1- Tech Mahindra Pvt. Ltd.

Client OYO Process

Role: Customer Support Associate

Responsibilities:

Creation and Modification Bookings of Guests and Handling Escalations of Customers.

Duration: 10th October 2018 TO 4th November 2019

Education Qualification:

Qualification Year of

Completion

Board /University Percentage

B.sc (science) 2015 Allahabad

University

57%

12th 2011 U.P Board 65%

10th 2009 U.P Board 53%

Achievements:

Won best performer award twice in Tech Mahindra.

Got many appreciations through social media (Facebook & Twitter etc.).

Various achievements in the handy craft, music & painting. Strength:

An effective communicator with proficiency in English and Hindi.

Enthusiastic and Good Learner.

A highly organized with good management skills.

Personal Information:

Date of birth: 26

st

Jun 1993

Husband’s Name Abhishek Gupta

Current address: Flat no 204, Unione Residency Buddha Vihar Ghaziabad - 201009 Rama Gupta