Front Office Desk
Resume:
* ** * ******* ** of ** October ****
Allan Joshua De Asis Velasco
adh4y6@r.postjobfree.com
Unit 30E West Tower, The Sapphire Bloc, Sapphire Road, Ortigas Center, Pasig City, Metro Manila Education
May 2011 – Feb
2015
De La Salle-College of Saint Benilde
B.S. Hotel, Restaurant & Institution Management (focused on Hospitality Management) Major Course Highlights:
• Food and Beverage Service Systems
• Professional Housekeeping
• Front Office Operations
• Bar Management
• Information for the Hospitality Industry with Lab
• Human Resource Management for the Hospitality Industry
• Hospitality Management Sales
• Principles of Food Production & Menu Planning
• Personality Development in the Hospitality Industry
• Marketing Management for Hospitality Industry
• Travel and Tourism Management
• Basic Accounting – Hospitality Industry
• Financial Management for Hospitality Industry
1999 – 2011 Chiang Kai Shek College
Primary and Secondary education
High School diploma earned in April 2011
Work
Experience
March 2019 –
July 2020
Human Resource Officer
Frontline Source and Allied Services Inc.,
Unit 407 West City Plaza Bldg., 66 West Ave., Quezon City, Metro Manila, Philippines
• Was actively involved in recruitment by preparing job descriptions and managing the hiring process
• Oriented new employees and training existing employees
• Ensured that all employees are organized and satisfied in their work environment
• Assisted in performance management and employee evaluation May 2017 –
Dec 2018
Front Desk Agent
Fiesta Resort and Spa Saipan at Saipan
Coral Tree Avenue, Garapan, Saipan 96950, CNMI USA
• Managed front desk tasks for a 416-room full service resort
• Utilized Opera Property Management System
• Catered to various nationalities including Chinese, Japanese, Korean and American June 2015 –
April 2016
Intern
Stein Eriksen Lodge and The Chateaux Deer Valley (Under the same management – SELMC)
7700 Stein Way, Park City, Utah 84060 USA
• Became proficient on Banquet Serving for Stein Eriksen Lodge and The Chateaux Deer Valley
• Served as a Busser, Food Runner and Expediter/Expo for Cena Ristorante at The Chateaux Deer Valley
• Was a Busser and Buffetier for the famous Sunday Brunch in the Glitretind at Stein Eriksen Lodge
• Trained on being a Room Attendant at The Chateaux Deer Valley 2 of 2 Updated as of 31 October 2020
April October
2014
Intern
The Greenbrier Hotel at West Virginia (Forbes Four Star and AAA Five Diamond Awardee)
300 West Main St, White Sulphur Springs, West Virginia 24986
• Trained in The Greenbrier Hotel’s fine dining restaurant, the Main Dining Room for six months.
• Served as a Busser and Food Runner
• Adept in both breakfast and dinner services
• Worked split shifts
January 2014
Intern
Vatel Restaurant Manila of Hotel Benilde Maison De La Salle Arellano Ave., Corner Estrada Street, Malate, Manila, Philippines
• Trained in different positions in the fine dining restaurant as Server, Bartender, Dispatcher, Steward, Cashier, and Outlet-in-Charge
• Used and operated Micros Fidelio
• Handled events
• Made mocktails and coffee concoctions
August 2013
Front Desk Officer, Front Desk Operations Immersion De La Salle – College of Saint Benilde International Conference Center Hotel
• Provided quality services for guests
• Assisted Hotel guests with check-in and check out
• Answered inquiries pertaining to hotel services, guest registration, and travel directions and made recommendations regarding shopping, dining, and entertainment
• Utilized Opera Property Management System
Character
References:
Teresita Calasanz
Frontline Source and Allied Services Inc.
Quezon City, Metro Manila
8376-5499
Rosselle Macaraig
Fiesta Resort and Spa Saipan, Front Office Supervisor Saipan, USA
adh4y6@r.postjobfree.com
Sunshine Saures
Fiesta Resort and Spa Saipan, Rooms Reservation Manager Saipan, USA
adh4y6@r.postjobfree.com
TJ O’Brien
The Chateaux Deer Valley, Restaurant Manager
Park City, Utah
adh4y6@r.postjobfree.com
Kevin Rayner
Stein Eriken Lodge, Banquet Manager
Park City, Utah
adh4y6@r.postjobfree.com
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