EXECUTIVE SUMMARY
I am an experienced sales and
administrative executive who
drives business growth by building
strong customer relationships in
complex customer environments.
AREAS OF EXPERTISE
● Customer Service
● Complaints Handling
● Troubleshooting
● Relationship building with customers
● Order Management
● Staff Management
● Sales
● Basic Accounts
CAREER SUMMARY
Senior Administrative Executive
Flight Case Innovation Enterprise - Singapore
2015 – 2020
• Manage and Inventory) and Organize Company Records (Sales, Stocks
• Acted providing as backup task support for other and Administrative adapting to individual Assistants needs. by
• Support strategic long-plan. term relationships and established
• In-Sales, charge Inventory, of office Account/ administration Client Management, (Quotation, Invoicing, Customer Support)
• Manage accounts receivables and company expenses. Janine Carla Borromeo - Tarrosa
Accounts Executive
Mobile: +65 94270595 Email: *******************@*****.*** Business Development Account Executive
Bideas International Pte Ltd - Singapore
March 2020 - Present
• In-Sales, charge Inventory, of office Account/ administration Client Management, (Quotation, Invoicing, Customer Support Management)
• Developed and strategic short-plans term to meet and long-market term needs. sales objectives
• Oversees completion of production plan
• Act business as Officer-travel in-charge when Leadership Team is on
• Develop sales new innovative solutions to increase company
• Manage local and international promotion of products Supervisor –Team Leader
Metro Retail Sales Group Incorporated
2014 – 2015
• Conducted quality and routine compliance inspections with of established incoming supplies product to check specifications.
• Coordinated increased merchandising, brand awareness. promoted new products and
• Develop Marketing strategy to improve company sales
• Manage consumer’s demand and control losses.
• Monitor price) products status (packaging, expiry and market
• Monitored track status. daily and weekly sales indicators to maintain on- CAREER SUMMARY
Technical Support Representative
Teletech -Bacolod
2013 – 2014
• Provide via phone, solutions email, and to client’s live chat. network issue, working closely
• Created support documentation
• Resolved providing network, client walkthrough hardware and troubleshooting telephone issues steps by
• Secure account information by authentication
• Educate client with proper handling on issues
ACADEMIC BACKGROUND
PHILIPPINE NORMAL UNIVERSITY
BACHELOR IN SECONDARY EDUCATION
MAJOR IN MATHEMATICS
Tertiary Level
2008 – 2012
CADIZ CITY, PHILIPPINES
-Auditor-in-chief for Student Council
-Event Organizer
BACOLOD TAY TUNG HIGH SCHOOL
SECONDARY LEVEL
2001 – 2005
BACOLOD CITY, PHILIPPINES
Production Controller
Jollibee Food Corporation
2005 – 2006
• Requisition and maintain inventories of materials or supplies necessary to meet production demands
• Responsible on producing foods for proper volume and handling my staff for a standard process.
• Insure the Standard Food Quality.
• Supervised the kitchen area.
CHARACTER REFERENCE
MRS. RAQUEL FELICIANO SALAZAR
MANAGEMENT TRAINEE
NTUC FOOD FARE
Mobile: +65 97280481
MS. CIELO GAY CHAN
SHOWERS OF LOVE ANGEL
THE LIFE CELEBRANT PTE LTD
Mobile: +65 9822 5346
CAREER SUMMARY
Officer-in-Charge
PO's Digital Bacolod
2006 – 2008
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Greet customers entering establishments
• Maintain clean and orderly checkout areas.
• Supervised and run the store operations.
• Making daily, weekly, monthly and yearly reports