Service Representative Customer
Resume:
SHEILA DAVIES-BADDLEY
Salt Lake City UT 84104
******.*************@*****.***
CAREER SUMMARY
Over 21 years Customer Service with eight years in Data Entry. I continue to update my skills
SKILLS
Ability to complete work assignments-results oriented
Proficient: 45 wpm typing, ten key experienced
Trained in WORD, WORD PERFECT
Self-disciplined and well organized
Ability to work alone or with others
DATA ENTRY AND CLERICAL
Processed insurance payment, billing and patient balances
Entered all insurance information
Input student information
CUSTOMER SERVICE
Worked with Chrysler customers and Service Agents for repairs to vehicles
Coordinate with Verizon Wireless customers to resolve problems
Provided clerical assistance for American Express travel agents
Spoke with retired Xerox employees concerning their insurance
Processed new bank customer information
Worked with United Health Care and Humana members to resolve issues
WORK EXPERIENCE
Wells Fargo Bank Dec 2016 - Nov 2018
Operations Clerk 3
Customer Contact Channels (C3) May 2015 - Aug 2016
Customer Service Representative
Salt Lake Community College Aug 2013 - May 2015
Office Clerk
Convergys Jun 2011 - Mar 2013
Customer Service Representative
EDUCATION
Salt Lake Community College AAS Degree
Information Processing
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