Manager Branch
Resume:
DIANE BORDEN
Hernando Beach, Florida 34607
***********@*****.***
NMLS #2033526
OBJECTIVE To obtain a position in the business field where my skills can be further developed to achieve company and personal goals.
WORK HISTORY
February 2020 Autonation Chevrolet Clearwater
Present Finance Director
Responsible for hiring and training finance team.
Ensure department maintains federal, state and company compliancy standards
Build and grow relationships with lenders
Maintain a high CSI standard
Maximize profit on each deal
Process all paperwork in a timely and efficient manner to ensure quick funding
Highest profitability on store to door sales in company so I was asked to develop training module that would be used for 340 stores as the new process for offsite sales
Sale ancillary products
July 2015 Friendly Kia, New Port Richey
February 2020 Finance Director
Responsible for operations, profitability, performance results, department supervision, and customer satisfaction
Negotiate interest rates and warranties as well as other backend products to maximize profits.
Build and maintain relationships with numerous lending institutions.
Responsible for hiring and training finance employees
Ensure the timely funding of all contracts
Oversee all ongoing training of all finance managers
Ensure federal and state compliance guidelines are followed by finance department
August, 2003 Stevenson Auto Group, Jacksonville, NC
July, 2015 Finance Manager
One of the top three finance managers that is responsible for assisting customers with financing needs while maintaining a high profitability level for an auto group that includes over sixteen dealerships
Holds position as facilitator, which assess all processes for proficiency and profitability, adjust process maps when needed and retrain employees on new process, analyze customer service trend reports daily, and works with accounting office to reconcile and reserve bank statements
Increased dealership PVR by $400 per copy, and attained the status for self validation for the Honda dealership and as a result had an article written in Honda IN about turning around customer service scores and increasing profit in 90 days
July, 1998 Cape Fear Ford, Wilmington, NC
August, 2003 Finance Manager
Always in the top one percent in the southeastern zone in warranty and gap sales while maintaining a high profitability level for the ford dealership
Responsible for working with various banks to assist customers with their financing needs while working with the accounting office to reconcile and reserve bank statements, and handle warranty and gap cancellations for customers
Won the Ford National Travel award each year for outstanding performance as an F&I manager as well as several other awards based on performance
November, 1988 Avco Financial Services, Jacksonville, NC
July, 1998 Branch Manager
Managed a 14.5 million dollar revenue office while maintaining high profitability and quality growth for one of several Avco branches
Met and exceeded retail, consumer, and real estate loan goals to initiate and maintain development growth, active in small claims and bankruptcy cases in court, while following state, federal, and company compliances
After being promoted to branch manager increased that branch’s profit level from two percent return on funds employed to ten percent, where benchmark for the company was five percent
Professional Experience
27 years experience in the financial, credit, and business field
27 years management experience
Maintained office compliance with State and Federal legal guidelines along with company policy
Responsible for recruiting quality employees and ensuring their timely training
Compiling reports and reporting to corporate level
Habitat for Humanity 2007-2008
Completed and passed course for FILES certification
Qualifications and Skills
Branch Manager
Meet and exceed critical deadlines
Self Motivated
Goal Oriented
Organized, Outgoing, and Personal
Dependable
Accepts responsibility
Learns Quick
Supervisor
Loyal
References available upon request
Contact this candidate