ABHISHEK KUMAR

adh4o2@r.postjobfree.com +91-904******* Lucknow, UP

O B J E C T I V E

My objective is to continually expand and develop my domain skills on all fronts. To find and succeed in a fast-paced and demanding environment where my skills and thirst for performance can be exploited to further improve the organization’s operational excellence. E D U C A T I O N

BABU BANARASI DAS ENGINEERING COLLEGE, LUCKNOW, INDIA B. Tech, Information Technology, Percentage: 69.5% Jul 2014 - Apr 2018 Relevant Coursework: Data Structures, Operating systems, Computer networks, DBMS K.V. NO.2 A.F.S CHAKERI, KANPUR, INDIA

Senior High School, Percentage: 73% Jun 2012 - Apr 2014 Co-curricular: Volley-ball, science exhibition, scout & guide candidate. W O R K E X P E R I E N C E

HCL Technologies, Lucknow, India

Analyst Jul 2018 - Present

• Client: Walt Disney Company

• Within Disney Corporate The Walt Disney Company is a world class entertainment and technological leaders. Walt’s passion was to continuously envision new ways to movie audiences around the world.

• HCL supports 5 segments like corporate, park, resorts, consumer products, Media & Networks and studio.

Creating filters and bookmarks for Ticket monitoring in SNOW.

Creating reports in Service-Now to see the daily utilization and report Lead & Manager through Shift handovers. This is also set as dashboard in Home screen for our team's Service NOW Login

UC4: Monitoring the Agents running in the Server and resolving the Blocked, Abended & Long running Jobs. Creating tickets to the application environment if we see any issues from Application end.

IBM i : Performing process orders, taking backups, Monitoring batch jobs. T E C H N I C A L S K I L L S A N D C E R T I F I C A T I O N S Data Science - Python (NumPy, Pandas, Seaborn), visualization, Statistics (descriptive & inferential), Probability.

Other programming languages - C, SQL

Other Technologies: IBM I, UC4, Service-Now

Tools: Google Colaboratory for Data science, MySql, Oracle Application express. Certifications – Fundamentals of Data Science by One-fourth Labs(Padhai) W O R K E D -D A T A S E T S (Data Science)

COVID -19

NIFTY

AGRICULTURE

DIAMOND

COLLEGE HOSTEL

R E C O G N I T I O N A N D A C H I E V E M E N T S

Tritiya Sopan in Bharat Scout and Guide.

Won first place in Inter House Volley Ball competition.

Won 2nd prize in Social science exhibition

C O M P E T E N C I E S

2+ years’ experience in the IT Infrastructure support.

Strong affinity for technology and excellent computer literacy.

Well-developed consulting, analytical, interpersonal and communication skills.