Manager Customer Service, Operation Manager
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Kabelo Michael Letlala
CV dated on: 08 October 2020
*******.*******@*****.***
Work experience
Operations Manager
Coffeebeans Routes — Cape Town
July 2008 — March 2020
I am a highly motivated and progress-focused Operations Manager with a long-standing background in this industry. With a track record of initiative and dependability, I have devised strategic initiatives which I believe will prove valuable to Initiate International.
Throughout the course of my career, I have perfected my leadership and strong communication skills abilities. I am a capable and consistent problem- solver skilled at prioritizing and managing projects with proficiency. In my previous role, I contributed critical thinking, customer service, and people management toward team efforts and business improvements. I am progressive-minded and in tune with new developments in my field. I have proven to be effective and collaborative with strong management talents. I enjoy collective brainstorming sessions with my team and I coordinate activities to achieve a common goal.
Education
Certificate — University of Cape Town, Cape Town
Faculty of Commerce: Operations Management
November 2012 — March 2013
Certificate — Drum Beat Academy, Cape Town
National Certificate in Tourism: Guiding NQF4
February 2009 — March 2009
Certificate — Boston Business College, Cape Town
Marketing
February 2007 — February 2008
Diploma — Boston Business College, Cape Town
Travel Tourism Management
February 2004 — February 2008
Links
https://www.linkedin.com/in/kabelo-michael-letlala-3274a236/ Publications
Thirst for languages, knowledge of cultures
December 2015
https://www.iol.co.za/travel/south-africa/western-cape/thirst-for-languages-kn owledge-of-cultures-1955428
Cape Town - I am Michael Letlala. From the age of five, I had itchy feet. I lived in all nine provinces and went to 10 schools, but have been living in Cape Town for 11 years.
I work at Coffeebeans Routes and for seven years have been in the position of chief guide and operations manager.
Additional information
Kabelo Michael Letlala
I was born in Free State and I am proud father of two sons and married to the most beautiful woman in the world.
I am a highly motivated and progress-focused Operations Manager with a long-standing background in this industry. With a track record of initiative and dependability, I have devised strategic initiatives which I believe will prove valuable to Initiate International.
Throughout the course of my career, I have perfected my leadership and strong communication skills abilities. I am a capable and consistent problem- solver skilled at prioritizing and managing projects with proficiency. In my previous role, I contributed critical thinking, customer service, and people management toward team efforts and business improvements. I am progressive minded and in tune with new developments in my field. I have proven to be effective and collaborative with strong management talents. I enjoy collective brainstorming sessions with my team and I coordinate activities to achieve a common goal.
Please take a moment to review my attached resume and credentials. I would greatly appreciate the opportunity to speak with you regarding my candidacy. Thank you for your consideration.
Sincerely,
Kabelo Letlala
This CV was created via project Jobsora
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