SHANE L. ALLEN

Aldie, VA ***** 703-***-**** adh4i3@r.postjobfree.com

Summary of Qualifications

A senior-level Project Management Support Specialist with more than 15 years of comprehensive project management experience, with an extensive customer service background. Known as a quick and eager learner with the ability to quickly and effectively adapt to fluctuating environments, and to manage time efficiently. Possesses a strong business acumen. A detail-oriented multitasker with superior leadership and communication abilities.

CORE COMPETENCIES

Agile Experience Proven Leader Adaptable Multitasking Prioritization Excellent Listener and Communicator Financial Planning Advanced Excel Strategy Development Requirements Analysis Software Development Lifecycle (SDLC) eCPIC ProSight Strategic Planning Process Improvements Microsoft Project Data Analytics MS Office Suite Complex Problem Solving Self-Directed Project Support Relationship Building Team Leadership

CERTIFICATIONS

January 2020 CSM – Scrum Alliance

May 2019 ICP - ICAgile

PROFESSIONAL EXPERIENCE

BOOZ ALLEN HAMILTON Washington, DC 03/2019 – Present

Senior Business Systems Analyst, United States Department of Labor, Washington, DC

Led a successful business process reengineering effort to develop an Appian prototype for the Case Management System modernization project.

Analyzed documents, collected data, and interviewed stakeholders to review and provide updates to “as-is” and “to-be” process maps.

Assisted with the transition of Department of Labor (DOL) IT staff, contract support services, tools, technologies and systems from the individual Divisions into the Office of the Chief Information Officer (OCIO) which resulted in creating function efficiencies, lower cost to the agency, engaging customers on service needs and ensuring greater centralized CIO oversight.

ADDX CORPORATION Alexandria, VA 09/2018 – 01/2019

Senior Project Management Analyst, United States Patent & Trademark Office, Alexandria, VA

Provided oversight and support for 6 IT projects exceeding $25M in funding.

Worked hand-in-hand with project, product, and program managers to ensure project deliverables stayed on track and aligned with business missions and goals.

Helped project managers develop project schedules and circulate project documents to team members, clients, and other authorities.

Accountable for organizing/facilitating Agile and Scrum meetings including Sprint Planning, Daily Scrums/Standups, Sprint Check-Ins, and Sprint Reviews & Retrospectives.

Communicated daily by providing daily communications, Scrum notes, Sprint reviews reports, and project retrospectives; provided snapshots of project velocity and budget burn rates.

ADDX CORPORATION Alexandria, VA 12/2016 – 08/2018

Senior Project Management Analyst, Department of Veterans Affairs, Washington, DC

As a key member of the ADDX management consulting team, tasked with providing senior-level strategic management consulting services to the Office of the Assistant Secretary of Human Resources and Administration (ASHRA) at the Department of Veterans Affairs (VA) to support organizational performance and efficiency.

Formulated recommendations and workable solutions to bridge gaps between the VA’s mission and current organizational performance.

Maintained and updated the Federal Employee vacancy database monthly; created a process and database repository for eight Program Offices to enable tracking of Federal employees entering/departing the Human Resource & Administration Office (HR&A).

Helped ASHRA with long-range planning and performance improvements by assisting with planning, executing, and analyzing workforce data, organizational reports (including operating plans), and ad hoc reports.

Tasked with designing/developing documents used for forward workforce planning and executive briefings.

ADDX CORPORATION Alexandria, VA 05/2014 – 12/2016

Senior Program Management Analist, United States Patent & Trademark Office, Alexandria, VA

Charged with providing project support to management of the U.S. Patent and Trademark Office’s (USPTO’s) largest IT portfolio of capital improvements/operational projects distributed over 10 program areas, including IT Infrastructure.

Helped management/investment owners create budgets; led periodic stage gate and program reviews; and monitored project execution including management plan reviews, scope changes/re-baselines, risks, and issues.

Responsible for updating/developing policies and procedures focused on continuous process improvement, and for developing briefings for senior management.

Compiled and analyzed data and prepared periodic reports and briefings on portfolio performance for management/leadership and for OMB submissions.

SCIENCE APPLICATIONS INTERNATIONAL CORPORATION (SAIC) McLean, VA 11/2006 – 05/2014

Senior Financial Project Analyst, National Archives and Records Administration, College Park, MD

As the Capital Planning and Investment Control (CPIC) Team Lead, collaborated with project managers to implement best practices and to assist with the selection of IT Investments during the select phase; tracked investment performance using weekly/monthly status reports during the control phase; and documented lessons learned during the evaluate phase.

Responsible for developing an improved Cost Benefit Analysis (CBA) template to conduct CBAs for various product proposals; the template helped clients make better, more informed investment selections by calculating the return on investment and the net present value.

Supported the development of and scored OMB Exhibit 300 Business Case investments.

Produced project/program weekly and monthly status reports for the CIO of National Archives and Records Administration (NARA).

Edited/updated the NARA 801 Policy in support of CPIC policy and procedure development.

Other Experience

Systems Analyst, Paragon Technology Group Incorporated, Vienna, VA

Project Manager, Modis Professional Services Company, Laurel, MD

Information Technology Specialist, DC Fire & Emergency Medical Services, Washington, DC

M4 Software Support Specialist, LC Systems, Washington, DC

EDUCATION

Master of Science, Strategic Account Management Virginia Commonwealth University, Richmond, VA

Bachelor of Science, Mass Communications Virginia Commonwealth University, Richmond, VA

Post Baccalaureate Certificate, Information Systems Virginia Commonwealth University, Richmond, VA

NOTABLE ACHIEVEMENTS

Awarded the 2006 US Treasury Certificate of Service for the development of the Earned Value Management Policy.

Awarded the 2010 Federal CPIC Forum Award of Excellence.

Awarded the ADDX Award of Excellence in Customer Support (2017 and 2018).

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