Arihant Bhora
************@*****.***
Objective:
Highly motivated and enthusiastic to learn from the opportunities provided and to use analytical thinking to the best of my ability combined with perseverance, so as to contribute to organization's growth and goals, as well as to attain my professional goal. Educational Qualification
Don Bosco School, Chennai • Topper of the commerce stream securing 97%
• Active participant in cultural activities
2013
Bachelor of Commerce
(B.Com) General - Loyola
College, Chennai
• Active Member Event Management Club
• Member of the outreach community
• Active Member of the Rotract Club
2013-2016
PGDM in Entrepreneurship –
Midas Institute, Pune
• Head of the cultural committee
• Member of the rural immersion program
• Active participant in the outbound activities and industrial visits 2018-2019
Professional Experience
CaratLane, Online Jewellery,
Chennai
Sales and Customer Support Executive (Duration: 6 months)
• Converted inquiries into sales
• Resolve customer complaints via phone and email
• Assistance with placement of orders, refunds and exchanges
• Suggest solutions with a product malfunction
• Handle product recalls
• Provide information to customers on current deals and promotions 2016
Prince Systems Piping
Solutions, Chennai
Business Intern (Duration: 6 months)
• Collected, arranged and input information into database system.
• Drove operational improvements which resulted in savings and improved profit margins.
• Participated in industry organization and trade shows to gather competitive and industry intelligence.
• Led sales forecasting, market trend evaluation and segment strategies.
• Researched clients' business issues and goals to offer appropriate solutions.
• Evaluated current service needs and product satisfaction levels with established customers.
2017
DPM IMPEX - Importer and
trader of machinery (printing
and packaging), Bangalore
Sales and Business Development Executive (Duration: 1 year)
• Creating strategic and tactical sales initiatives to meet key objectives.
• Collaborated with sales and marketing departments to support business objectives.
• Participated in trade shows to gather competitive and industry intelligence.
• Developed short-term objectives and strategic plans to meet market needs.
• Performed research to uncover potential target areas, markets and industries.
• Conducted regular meetings with clients to build positive and productive relationships.
2017-18
Skills:
• Excellent listening skills
• Effective negotiator
• Research
• Product and service sales
• Staff management
• Relationship building and management
• Critical and creative thinking
• Business development and planning
• Quick learner
• Highly adaptive
Additional Information:
Interests
Sports
Nationality
Indian
Languages
English (Fluent), Hindi (Fluent), Tamil (Fluent)
Date of birth
12 September 1995