Executive Customer

Jannat Hameed Abbasi

I am a motivated, customer-focused and target driven individual. I look forward to make a significant contribution working as part of a team or managing it. I will enjoy working for a company that helps me grow and where my strong organizational skills, educational background and experience in the field will be put to good use.

******.*******@*******.*** +92-331-******* Ghauri Town, Islamabad WORK EXPERIENCE

Customer Service Executive

Oak Technologies

05/2016 - 09/2017,

I.T & Electronic Solutions Company

Dealing with Customers directly.

Lodging and Resolving Customer Complaints.

Creating Quotations/Estimates for potential clients. Managing company accounts (data entry, invoice generation etc). Organised meetings between clients and our company. Generated salary sheets for employees.

EDUCATION

Bachelor of Commerce

Indus College of Science & Commerce, Rawalpindi,

Pakistan

2014 - 2015,

Higher Secondary School Certificate

Govt. College for Women Satellite Town,

Rawalpindi, Pakistan

2012 - 2013,

Secondary School Certificate

F.G Model Higher Secondary School for Girls I-9

Islamabad, Pakistan

2010 - 2011,

SKILLS

Secretarial Skills Computer Savvy

Organizational Skills Detail-Oriented

Self-Motivated Results-Orientated

Adaptable Creative MS Office

Self-Disciplined Innovative

ACHIEVEMENTS

(OAK TECHNOLOGIES)

Managed the installation of Computers, Internet,

and Networking facilities for Fauji Foundation

schools

Over 2 months, I oversaw the installation of computers, internet hardware, and networking facilities for every Fauji Foundation School in Pakistan (102 schools) My duties involved purchasing the hardware and dispatching engineers to install it.

Managed the installation and maintenance of

CCTV systems for large companies such as Askari

Bank

I oversaw the maintenance of CCTV systems for all branches of Askari bank nationwide. I also oversaw the installation of CCTV systems in other organisations.

Worked on clearing payment for a large security

system installation

When I began, due to a number of issues, our company was still waiting on payment from PakGulf . I was put in charge of helping resolve these issues and ultimately succeeded. Worked on supplying office/electrical equipment

to Fauji Foundation Hospital

Our company had a maintenance contract with Fauji

Foundation Hospital which I managed.

LANGUAGES

English

Full Professional Proficiency

Urdu

Full Professional Proficiency

Achievements/Tasks

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