CURRICULUM VITAE

DALENE STEYN

Cell: 084-***-****

e-mail: adh4dr@r.postjobfree.com

SURNAME : Steyn

CHRISTIANNAMES : Dalene

DATE OF BIRTH : 1966/06/28

IDENTITY NUMBER : 660-***-**** 082

MARITAL STATUS : Married

DEPENDANTS : None

LANGUAGE PROFICIENCY : Afrikaans/English

HOME LANGUAGE : Afrikaans

NATIONALITY : South African Citizen

DRIVERS LICENCE : No

RESIDENTIAL ADDRESS : 3 Sonhoek Woonstelle

12 De Jager Str

Ermelo

TELEPHONE NUMBER : 084-***-****

Personal profile:

Experienced and very successful used vehicle Sales Executive with proven successful sales record and accurate and intensive Sales Administration experience including CRM program. Experienced, skilled receptionist in legal and corporate environment with very strong admin and communication skills. Fully bilingual, responsible, flexible and a confident teammember Experienced sales consultant with numerous courses completed through inhouse training with Joshua Doore Group and practical experience with independent retailers including supervising and managing furniture department.

Highly successful events planner with extensive experience in planning and executing events in the entertainment industry. Can liaise well on corporate and executive level. Key skills

Proven track record as Telesales agent for Quality Vacation Club (Timeshare)

8 Years extensive experience in retail & used vehicle sales environment

Computer literate

1. Word

2. Excel

3. Outlook

4. Publisher and Powerpoint (semi-skilled)

5. CRM/SAGE – Inhouse data capturing program

4 Years extensive experience in events planning and management

Excellent reception skills – legal and corporate

Strong administration skills

Confident telephone manner

Fully bilingual – English & Afrikaans

Extensive experience working on own initiative

Able to prioritize and organize own workload

Career history

March 2016 – February 2020: - No Finance Cars – Boksburg Reference: Mr. Mahommed Seedat (Dealer Principal) or HRDepartment - 011-***-****

Sales Executive / Rental Agent

Following up on leads and processing applications to delivery stage

All Admin and documentation leading up to delivery of vehicle

Assisting customers with documentation and contract on the day of delivery

Capturing all necessary information on CRM/SAGE programme June 2011 – August 2015: - Be Safe Consultants and Promotions – Boksburg Reference: Mrs Welgemoed - 011-***-**** or 071-***-****

General Office Administration

Telephone and Reception

Data Capturing

Filing

Customer Liaison

June 2008 – February 2010: Quality Vacation Club – Margate Reference: Marcus Govender – 039-***-****/4

Telesales

Upgrading existing clients to better packages

Providing clients with product knowledge and quotations

Assisting clients with filling in of contracts

Assisting with all related admin and corrections March 2004 – May 2005: Masons Discount Furniture – 43WoburnAve,Benoni Reference: Ashraf Aziz – 083-***-****

Managing furniture department and all related admin

Attending meetings with suppliers

Attending furniture expo’s(Steinhoff) and ordering stock on behalf of the owners

Receiving and maintaining stock in the storerooms

Housekeeping and display

Assisting customers with product knowledge and quotations

Co-ordinating deliveries and ensuring that delivery deadlines are met

Handling of all related complaints and repairs

August 2003 – July 2004: Lounge World – North Rand Rd., Boksburg Reference: Issie Buys – 011-***-**** (Shop closed down)

Furniture sales and admin

Placing orders and liaising with suppliers

Assisting customers with product knowledge and quotations

Arranging deliveries

Assisting with office admin

May 2002 – July 2003: Joshua Doore – East Rand Mall, Boksburg Reference: Marietjie Bosch – 011-***-****

Sales

Prospecting

Housekeeping

Data capture

1997 – 2002: Gold Bowl Pub & Restaurant – PretoriaRD., Comet, Boksburg Reference: Mr. M.C. Steyn – 011-***-**** (Deceased)

Events planning

Advertising & marketing

Liaising with performers and agents

Budget management

Security arrangementswhere necessary

1990 – 1997: Group 14 Advocates Chambers – Schreiner Chambers, Pritchard str., JHB Reference: Adv. D.M. Fine SC – 011-***-****

Switchboard & reception

Petty cash

Booking of flights, accommodation, car rental, etc.

General reception admin

Faxing & copying

1988 – 1990: Cumar Abrasives – 5 Furnace Rd., Isando, Kempton Park Reference: Mr. Des Lane-Blake – 011-***-****

Switchboard & reception

Receipt of cash payments

Petty cash

End of month banking

Typing for sales manager

Overflow typing

EDUCATION AND TRAINING

1979 – 1982: Voortrekker High School – Boksburg

1983 – 1984: Anne Latsky College of Nursing – Johannesburg 2002 – 2003: Joshua Doore Inhouse Training – Boksburg 1. Supercharged Selling

2. Service Excellence

3. Joshua Doore “CBML” – Computer Based Modular Learning

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