Engineer Desktop Support

With over ** years of technology experience in both small and large organizations, I am seeking a challenging position in a dynamic organization where I can apply my technical expertise, leadership skills, and enthusiasm towards a long-term career in information technology. I have a reputation as an innovative, dedicated and result-driven professional.

SKILLS

IT Planning and Management

IT Budgeting and Proposals

LAN/WLAN Design and Administration

Hardware Acquisition

Helpdesk Management

PC and Server Hardware Support

Microsoft Windows NT/2000/2003/2008/2012 Server

Active Directory Planning and Migration

EXPERIENCE

Galfar Eng & Cont (S.A.O.G) Muscat (Sultanate of Oman) 05/04 – Present

Hardware & Network Engineer

Responsibilities include:

Hardware:

Maintaining support for existing 1,500 Pc’s at different locations.

Performing operating system installation, configuration, verification and testing.

Performing routine system management tasks, operating system upgrades and tests

Performing Desktop application installation and configuration

Installation, configuration and trouble shooting printers.

Performing software support such as software updates, configurations, software rebuilds and client installation.

Performing Mail support such as client configurations for all mail user’s Updating the Address Book in MS Outlook/Outlook Express,

Networking:

Installation, administration and maintenance of various Networking software (applications / OS) and hardware devices in networked environment

Developing annual network maintenance programs

Designing, installing and administering LAN/WAN

Deploying MS Windows 2000 Server, Mail Server, Hardware & Software Firewalls, VPN

Administration of Mail Server

Installation, administration, maintenance and updating of Antivirus Server

HELIX Online Solution, Hyderabad A.P (India) 6/02 – 3/04

As Customer Support Engineer

Responsibilities included:

Working with sales executives to provide technical support for company products both pre-sale and post-sale

Assisting customers and their vendors in network design and implementation

Installing and supporting data and Internet

Administering Local Area Network supporting remote offices of up to 100 people, which included providing Windows NT/2000/XP desktop support,

Hyderabad Presidency College, Hyderabad, A.P (India) 1/00 – 5/02

Network Technician

Responsibilities included:

Managing department migration from Workgroup to Windows NT Domain

Design and installation of two 30-workstation research labs and one 20-workstation classroom

Setup of multiple NT Servers supporting faculty and students

Diagnosing multiple platform hardware and software problems

KGN InfoTech, Hyderabad, A.P (India) 10/98 – 12/99

Network Installation and Support Manager / Part Owner

Responsibilities included:

Creation of a 24/7 IT customer support team skilled with finding creative, low-cost and effective solutions

Coordinating the selections and installations of data services

Implementing small and medium-scale Windows 2000/NT/98 networks

EDUCATIONAL QUALIFICATIONS

Anwar UL Uloom College, Hyderabad, A.P (India) 05/96 – 05/98

Intermediate

Board of Secondary Education A.P (India)

S.S.C

TECHINACAL QUALIFICATIONS

Microsoft Certified System Engineer (MCSE)

On Windows NT Platform (2000)

Diploma In Networking

From Summith InfoTech (P) Ltd. Hyderabad, A.P (India) (1999)

Diploma In Hardware & Networking

From KGN InfoTech (P) Ltd. Hyderabad, A.P (India) (1998)

Personal Details

Name : Mohammed Imtiaz

Father Name : Mohammed Ishaq (Late)

Date of Birth : 14/08/1978

Marital Status : Married

Languages Known : English, Hindi, Urdu, & Arabic

Passport No : H7769609

Nationality : Indian

Contact Number : 92880145

Place: Muscat Mohammed Imtiaz

Date: 05/09/2018

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