Luigina Cabral
Address: **-* ************* ** ****.8 Quezon City Philippines Contact Number: +639********* (sg# 8388-2408)
Email Address: ***************@*****.***; *********@*****.*** CAREER OBJECTIVE
To secure a position as a valued member of your institution in which I can make the best use of my knowledge, skills and experiences while making a significant contribution to the success of the Company KEY STRENGTHS AND SKILLS
● Self-driven and highly motivated to boost sales to staff
● Manage, train and motivate staff to reach weekly sales targets with the company’s KPI
● Develop Team: Hire, Manage, coach, set personal goals to subordinates
● Plan, forecast and manage product inventory daily, weekly, monthly so as to prepare the shop for Annual stocktake count
● Have a strong and effective verbal and written communication skills (both in English and Filipino)
● Organize and Keen to details
● Strong Analytical and Problem Solving Skills
● Can be a good team leader and a team worker as well
● Pro-active and Enthusiastic at work
● Have a Good Organizational Skills and Can adapt easily to learning/working environment
● Has a strong determination and desire to learn
● Knowledgeable in Microsoft software applications (MS Word, MS Power Point, MS Excel, MS Outlook
● Computer and internet literate
● Has a true sense of leadership
● Can work under pressure
● Excellent Customer Service
EDUCATIONAL BACKGROUND
Tertiary: Bachelor of Arts Major in Tourism (Diploma) University of Santo Tomas
Espana, Manila Philippines
S.Y 1988-1992
WORKING EXPERIENCE
● SHOP MANAGER
J & R BOSSINI FASHION
SIS Bldg. Leng Kee Road Singapore
Job Duties and Responsibilities
General Duties/Responsibilities:
● Overall in charge of the shops daily operation
● Training newly hired PT/FT on shop’s duties
● Able to do cashiering if not enough manpower
● Planning, Manning of staff in shop floor to assure customers are attended to at all times
● Supervise, guide and coach the assigned staff to ensure an efficient operation of the shop.
● Make customers feel welcome by being present on the shop floor, so as to ensure also that whenever staff needs help I am always available to guide them. Specific Duties/Responsibilities:
● Ensure that all customers are delivered the highest quality of service through efficient management of assigned staff and continuous improvement to product and services. Constantly seek customer feedback and opportunities to develop the lounge product and communicate such in a concise manner to management
● Responsible for the display of stocks are in accordance with the Visual Merchandising Department and is strictly followed by staff to maintain colour coordinates.
● Ensure stocks on display are of by sizing and enough for customers easy shopping
● Provide training and guidance staff in terms of customer handling, cashiering, and good grooming as they are frontliners.
● Ensure staff are knowledgeable of daily targets to help achieve the KPI
● Interact with regular and new customers as they are the ones who will bring in other customers to shop.
● Plan and delegate tasks to the team members before the beginning of each shift. Ensure that assigned staff are supervised, delegated, continuously trained, motivated, guided and counselled to achieve customer delight.
● AREA SALES MANAGER
SPORTS CENTRAL MANILA INC.
Roxas Blvd Manila Philippines
Job Duties and Responsibilities
General Duties/Responsibilities:
Hiring, training and deployment of full-time and part-time staff
Oversee 5 shops in a department store
Guide Supervisors and Managers of their task and do store visits
Oversee, coordinate and execute the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction.
a. Promote Safe Attitudes and Workplace Practices
1. Compliance with company policies and procedures 2. Report incidents in accordance with company procedures 3. Maintenance schedule adhered at all times
4. Comply with all WSH policies and procedures
5. Wear personal protective equipment as specified 6. Report and investigate near misses and unsafe work practices/ hazards to manager 7. Maintain all equipment to a safe working standard. Propose replacement when necessary
8. Report Theft and handle with cautious
ACHIEVEMENTS AND AWARDS
● Always qualify for EXSA awards bronze, silver and gold
● Achieved shop targets and best in mystery shopper conducted by management
● Best in productivity shop 2019
TRAININGS
● Basic Visual Merchandising
J & R bossini Fashion
SIS bldg. 05-15 Leng Kee Road Singapore
● Coaching/Handling of staff
J & R bossini Fashion
Level 2 bossini shop Tampines Mall
CHARACTER REFERENCES
● ALMA MARIE REYES
Learning & Development Executive
Giordano Singapore
+65-9382-7661
● Bernadeth Sia Lazaro
Store Supervisor
Sephora
+65-8691-9658
● Boh Ai Fong
Assistant Retail Manager
J & R bossini Fashion
+65-9111-9541
● Reason for leaving due to pandemic
● Last withdrawn salary $2,600
● Expected salary $2800
● Availability Immediate
LUIGINA C. CABRAL
Applicant’s Signature