VISHNU D
***, ********** ***** ***** * street
Velachery
Chennai - 600042
Tamil Nadu
adh3wy@r.postjobfree.com
+91.962-***-****
https://www.linkedin.com/in/vishnu-d-581b52b0
Nehru institute of technology
Anna university
ciombatore, Tamil Nadu
Completed, July 2016
Marks 60 %
About Me
Technical Support Engineer
Installing Convox Dialer from client site.
Inbound outbound calling
Installing and configuring Firewall,switch,router,servers software, systems, networks, Install Linux server and GSM gateway
configuring convox products to clients sites
Monitoring and maintaining computer systems and networks and servers Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Repairing and replacing equipment as necessary
Analyzing, troubleshooting and correcting network problems remotely and on-site Education
Bachelor of Engineering / Bachelor of Technology, Electronics and Communication Work Experience
May 2019 - Current
Technical Support Enginner
Deepija Telecom Pvt led
chennai, Tamil Nadu
Convox Dialer solution
Inbound outbound calling
Configuration and Installation of Linux server to client site. Monitor and maintain the computer networks
Managing the workflow Troubleshooting diagnosing and resolving the issue Software and Hardware installation Troubleshooting of all kind of Assembled and branded computer systems Maintaining procedural documents and reports
Ability to learn and work on changing technologies Respond to customers calls, emails and act accordingly regarding issues Establish and maintain good working relationship with customers and other professionals Great analytical and problem-solving skills help in resolving the issue faster Strong troubleshooting, diagnosing skills to resolve technical issues Good knowledge of computer systems, mobiles, and other technical issues. Call centre technology
Inbound and outbound calling
Networking, LAN & WAN trouble shooting. Network
Auditing, Knowledge of configuration and maintenance. Knowledge of firewall, VPNs, and Routers and switch. Familiarity with the latest hardware and network security technologies
Willingness to sometimes work unsociable hours
Patience
A logical mind
Enthusiasm for continual learning
Knowledge of mysql
In-depth knowledge of hardware and software
Up-to-date knowledge of the latest IT and software trends Strong customer service ethos
Ability to work well with people
Strong communications skills
Excellent organisational skills
Ability to quickly establish good working relationships with clients
Operating Systems
windows
linux
Software
Putty
WinSCP
PRTG
Nmap
MS Office
Excel
Volunteer work.
Bike ride
Photography.
Traveling, fishing.
Sports (walking, excercise, running, Cricket)
Reading books
Father’s Name: Mr. Durairaj
Birthday: July 29, 1993
Gender: Male
Marital Status: Single
Nationality: India
August 2016 - March 2019
Network Security Engineer
Surabhi Technology services
chennai, Tamil Nadu
DHCP (Dynamic host configuration protocol), • VPN (Virtual Private Network),DNS (Domain Name Service). • Designing IP addressing scheme using subnets. Configuring Routers and Switches, Switch Configuration. • Solve technical problems relating to installing security solutions
• Analyze and define security requirements of network system
• Maintained network security technologies and services
• Monitored and updated security systems from time to time
• Prepared and maintained necessary documents relating to data security systems
• Support to private and public organizational issues.
• Developed and executed networking solutions for internal and external sources Skills
Computer Proficiency
Languages
English
Tamil
Malayalam
Personal Interests
Personal Details
Address Details
VISHNU D
Declaration
I, VISHNU D, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief. Address Details
144, Throwpathy Amman Kovil 1 street
Velachery
Chennai - 600042
Tamil Nadu