Marybeth Sandoval Northridge, CA

I am an experienced Manager focused on leading a team to “win big.” I am a strong sales-driver and know how to help ensure my store crushes sales plans. My team is critical to the success of my stores business and customers. My talent assessment and development skills are solid and ensure the best employee retention and growth. I always function effectively and even thrive in times of change and shifting priorities and have a strong ability to stay flexible to the unforeseen. Most important, I have have fun doing and being all of the above and share that excitement with those around me every day.

Work Experience

Billing Specialist

Sandra Fleashaher - Newport Beach, CA January 2018 to Present

working with billing insurance

Assistant Manager

Salvation Army Family Store & Donation Center - Van Nuys, CA March 2008 to December 2018

EMPLOYEE MANAGEMENT

-Managed up to 15 Employees

-Lead team in meetings and exceeding sales plans.

-Drive high unit velocity through an impeccably presented sales floor and outstanding customer service.

-Coach and mentor the team in multiple retail skill-sets to elevate the store's performance.

-Hit sales out of the park.

PRODUCT EXPERT

-Live, breathe and love offered merchandise and ensure the store is a showpiece for customers. -Impeccable merchandising, on-point signage & pricing and beautiful visual presentations. -Serve as a true brand ambassador, show off product and educate customers about offered merchandise.

PEOPLE COACH

-Recruiter, Trainer, Teacher and COACH.

-Supports the Store Manager in leading outstanding people processes, team development and ensures an amazing applicant and employee experience.

OPERATIONS GURU

-Act like an owner, assisting the Store Manager in leading strong operational processes and routines that minimize shrink and drive profitability.

-Understands and insist on a store and team that follow best practices and policy & procedure for a healthy, stable store.

-Schedule Employees

-Track Inventory

-Opening and Closing of Cash Registers -Balancing

-Nightly Deposits

-Unpacking, Pricing and Re-Stock -Returns and Refunds

Bank Teller

Accounts Temps - Van Nuys, CA March 2004 to December 2008

-Conduct client and bank transactions with accuracy, speed, efficiency, and professionalism standards, including addressing clients by name.

-Loss prevention awareness and skills.

-Provided consistently excellent client service and consistently cross-sold bank products and services to generate referrals as appropriate.

-New account processes as deemed appropriate by service manager and in conjunction with the sales and service needs of the branch.

-Provided exceptional service in handling clients in person or on the telephone.

-Performed teller or new accounts or client service functions when needed.

-Performed any and all other tasks, assignments as assigned by service manager or service officer as required in the operation of the retail bank branch.

-Process deposits, withdrawals, check cash and other transactions.

Education

High school diploma in General Studies

Polytechnic High School - Cali, Colombia

September 1977 to June 1984 Skills

• Retail Management (10+ years) • Customer Service (10+ years) • Key Holder (10+ years)

• Management (10+ years)

• Sales (10+ years)

• Training (10+ years)

• Scheduling (10+ years)

• Inventory (10+ years)

• Bilingual (10+ years)

• Call Center

• Customer Support (10+ years) • Recruiting (10+ years)

• Medical Billing

• Store Management Experience (10+ years)

Assessments

Customer Focus & Orientation — Proficient

October 2020

Responding to customer situations with sensitivity. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Bank teller experience (6years) Bank of America

Accounts team temporary agency Bank teller

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