Islam Mohamed
Personal Info
Address
Dubai
Phone
***************@*****.***
Skills
Microsoft Office Tools).
Competitive
Computer applications
Content
Resolves customer complaints
Excellent customer service
Customer Service
Delivery
Fast
Mentoring
Merchandising
Microsoft Office
Monitors
Networks
Organizing
Presentations
Pricing
Processes
Publications
Quick
Retail
Selling
Sales
Supervisor
Teaching
Team player
Type
Workshops
Stocking and replenishing
Merchandising expertise
Upselling
[Type] trend knowledge
Cash register operation
Excellent people skills
Point of sale knowledge
Merchandising understanding
Interpersonal skills
Social perceptiveness
Flexible schedule
Problem-solving skills
Loss prevention
Relationship building
Professional demeanor
Exceptional customer service
Product promotions
Adapt to diverse groups
Sales training
To be a member of an organization where growth & prospectus are unlimited & an individual is recognized by his work. As a professional, I am innovative & looking ahead to work in a challenging environment & strive for excellence. Focused sales with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
Work History
Sales Executive / at Amouage perfume Luxury Brands Dubai mall ( July 2017 till present )
Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly
work plans, and monthly and annual territory
Sales executive at Sacoor Brothers (April 2015 till June 2017 )
Oversee day to day operation of the store.
Create and maintain a loyal customer base.
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.
Sales executive at Apparel group (Jan 2013 till March/2015)
Delivers excellent customer service with the floor sales and assist customer with purchases.
Achieve sales goals by cross selling and promoting additional products and services.
Able to work as a team player and successfully handle priorities in a fast-paced retail environment.
Multi-tasked between assignments, computer screens, and computer applications to complete transaction.
Education
2012
Bachelor of Arts Department of Geography (faculty of Alexandria )
Accomplishments
Effective Communication
Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
Computer Proficiency
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documentation
Wrote and edited documents to keep staff informed on policies and procedures.
Awarded “Employee of the Month” in January, may 2018 .
.