Customer Care Executive

AKASH ANIL BAGUL

Phone: 080******** Email: ***********@*****.***

OBJECTIVE

To add immense value to my own skill set as well as to my peer network during work. Also bring laurels to organization.

ACEDEMIC BACKGROUND

Qualification - MBM (Comp. Mgt.)

Aggregate (2yr) - 7.68 (CGPA)

Degree

Name of the

Institution

University/

Board

Year of

Passing

Percentage Class

MBM N.Y.N.C. Chalisgaon NMU 2016 7.68 (CGPA) A Grade B.A.

(Eng.)

Y.C.M.O.U.

Chalisgaon

Y.C.M.O.U. 2013 61.92 1st Class

D.Ed.

K.V.G.V.M. College,

Chalisgaon

Pune 2011 77.65

1st Class with

Distinction

12th K.R.K. Jr. College,

Chalisgaon

Maharashtra

State Board

2008 76.00

1st Class with

Distinction

SSC

A.B.B. High School,

Chalisgaon

Maharashtra

State Board

2006 53.86 2nd Class

WORK EXPERIENCE

Research Analyst in Ascentrik Research Pvt. Ltd. Dept.: - List Research Duration: - Nov 2019 – Still Responsibilities:

To verify check-up updates of client in system.

To follow up with canter for pending updates.

To communicate with Customer care Executive

To search Targeted Profile like LinkedIn, Zoominfo and Bloomberg Etc.

To do data entry of Research form.

Validating the information using various validation techiques.

To make inter departmental communication.

Executive in Indus Health Plus, Pune

Dept.: - Authorization Duration: - Feb.2019 – Apr.2019 Responsibilities:

To verify check-up updates of client in system.

To follow up with canter for pending updates.

To communicate with Customer care Executive/HF doctors regarding any discrepancy at canter

To enter bill in the software

To do data entry of feedback form.

To process payments of HF and PHP bills.

To make inter departmental communication.

Executive in MD India Health Insurance TPA Private Ltd., Pune Dept.: - Authorization Duration: - Jan. 2018 – Feb.2019 Responsibilities:

Check all document of First claim of patient.

Feed the information in software within specific timeline.

Send Fax and Email to Hospital and Varies Branches of Company.

To coordinating with team & managers.

Ensure the Authorization letter send correct to hospital.

TECHNOLOGY & TOOLS

Windows OS (7, 8, 10)

MS Office Suite (Excel, Word, PowerPoint, Outlook). TECHNICAL SKILLS

MS-CIT

ACHIVEMENTS

Secured 1st Rank in “JIDNYASA” Competition. (District Level)

Awarded “Ideal Student of Year” in College. (2010) STRENGTHS

Grasping power

Adaptability

Hardworking

Good Team Player

Personal Details

Date of Birth : 24th Sept. 1990.

Permanent Address : Chalisgaon. Dist.: Jalgaon

Maharashtra, Pin: 424101

Gender : Male

Marital Status : Unmarried.

Languages known : English, Marathi, Hindi.

Date : / /2020

Place : Pune (Akash A. Bagul)

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