An energetic and polished professional with ** years
experience managing a fast-paced, high volume restaurant. Skills and strengths include:
-proven ability to efficiently co-ordinate work activities to meet multiple, challenging demands
-superior organizational and follow up skills with keen attention to detail
-history of hiring, developing and motivating first-rate staff
-outstanding team leadership and customer service skills
-proven track record of integrity and accountability at managerial level
Solid working knowledge of :
-restaurant management procedures and techniques
-budgeting practices and principles
-expense and revenue monitoring and management
-state and local regulations and standards affecting the food and beverage industry
-computer software to manage data and maintain complete business records
Professional Summary
Work Experience
RESTAURANT GENERAL MANAGER
Tartufi and friends•2018-2020•
city-walk, dubai_Uae
responsible for managing all operations of this high- pressure Italian restaurant with annual food and beverage sales of over $ .1.28 M
Operations / Restaurant general manager
Royal residence•2014-2018•Rak-Uae
set operational goals and plans to achieve budgets monitor revenue and expenditure on daily, weekly and monthly basis to maximize profitability
generate and present complete and accurate business reports and forecasts
plan menus and promotions
ensure food and beverage quality, presentation and sanitation to meet exacting standards
Academic Profile
LEBANESE AMERICAN INSTITUE
Bachelor of business administration
Hospitality management 2006
Tisch Center for Hospitality, dubai,
Certificate in Advanced Restaurant
Management, 2013
Skills and Abilities
- Innovative lesson planning
- Classroom management
- Learning style management
- Performance assessments
- Creative lesson plan development
Ziad
Hashem
FOOD AND BEVERAGE SPECIALIST
Contact Details
Mobile: +971-050-5661695
****-******@*******.***
www.linkedin.com/in/ziad-hachem1982
Dubai/Sports City-Frankfurt Tower
Core Competencies
communication skills
customer service orientation
planning and organizational skills
problem-solving
attention to detail
coaching and mentoring
data management
stress tolerance
Multi-unit Manager Colombiano Resto-Bistro •2007-
2014•Marina Mall-Abu Dhabi-Uae
Starbucks coffee shop Manager
•2003-2007•Verdun-732-Beirut-Lebanon