Nolitah Makhoba

adh3eq@r.postjobfree.com · ** Carousel Dasidaal Avenue, Richards Bay 3900·

061*******

Summary Profile

Communication Skills: Took a course in “Written and Oral Presentation” to improve both formal

and informal communication skills.

Goal Oriented: Tends to set personal and professional goals on bothshort- and long- term.

Technical Competencies: Computer literacy and competent as well as comfortable with Microsoft packages, i.e. (Word, Excel, Powerpoint) Adaptability: completely willing to learn new things and fully able to adapt to change as well as high pressure work environment.

Education

MetroMinds (Pty) Ltd

Nov. 2019 – Nov. 2020

61595 – National Certificate in Business Administration Services NQF Level 4 American University of Nigeria

2016 – 2018 International Competitive Politics

School of Arts and Science

Felixton College

2015 – Grade 12

Math’s Literacy

English Home Language

IsiZulu First additional Language

Life Orientation

Life Science

Geography

Computer Literacy

Microsoft Office

Work Experience

Company : Bollore Transport & Logistics South Africa (Pty) Ltd

Designation : Administrator (Learnership)

Duration : Nov. 2019 – Current

Duties

· Admin related duties

o Filing

o e-mails

· Follow up customer calls where necessary

· Identify and escalate issues to supervisors.

· Relief to switchboard/front office

· Tracking, recording, and reporting of incoming and outgoing inventory Company : Astral Durban

Designation : Sales Consultant

Duration : 2017

Duties

· Answer incoming calls and respond to customer's emails.

· Management and resolve customer complaints.

· Sell products and place customer orders in the computer system.

· Identify and escalate issues to supervisors.

· Provide product and service information to customers.

· Objection Handling

· Ensure Targets are met timeously

· Provide product and service information to customers

· Research required information using available resources

· Research, identify, and resolve customer complaints using applicable software

· Process orders, forms, and application

· Routecalls to appropriateresources

· Document all call information according to standard operating procedures

· Follow up customer calls where necessary

· Upsell products and services

· Complete call logs and reports

Reason for Leaving : Better Prospects in pursuing my studies in Nigeria Company : JJ Logistics Services

Designation : Receptionist

Duration : 2015 - 2016

Duties

· Handling all Office administrative tasks, arranging and scheduling meetings, making

· travel arrangements and handling secretarial duties as well.

· Perform tasks of handling and transferring calls to concerned departments

· Responsible for taking detail messagesand instructions from clients and update the

· same to concerned person

· Handle tasks of greetingcustomers,making appointmentsand maintaining schedule

· calendars

· Make outbound calls to clients to figure out requirements under the instructions of

· managers

· Responsible for receiving, identifying and sortingmails

· Handle tasks of sending mails, faxing important documents, filling and photocopying

· Perform other clerical tasks as required

Reason for Leaving : End of Contract

Company : Ntopho Trading

Designation : Admin Assistant

Duration : 2019

Duties : General Admin

General HR Duties

Filing

Data Capturing

Reason for Leaving : Temp work called when required Activitiesand Achievements

Awarded an Academic scholarship 2013 – 2015 (M&E)

Awarded an Academic Scholarship 2016 – 2018 (JGZ Foundation) Served in Community service 2017-2018 (AUN)

Joined the marketing committee 2014 (Prestige College) Sports

Netball, Soccer and Swimming

References

Bollore Transport & Logistics South Africa (Available on request) Ayanda Ngcobo

Regional Resource Leader (Adcorpblu) Mentor

035-***-****/079*******

Phindile Majozi

Admiration Manager (JJ Logistics)

067*******

Contact this candidate