Shridhar Pranesh S

No *, Ramavaram Street,

Vadasery,

Nagercoil-629 000.

+91-735*******

adh3e4@r.postjobfree.com

EDUCATION

Anna University, St.Joseph’s Engineering College

Chennai, Tamil Nadu, India Aug ’13-May ’17

Bachelor of Electronics and Communication Engineering CGPA: 6.03/10 Vidhya Vikas Boys Higher Secondary School

Thiruchengode, Tamil Nadu, India Jul ’12-May ’13

Higher Secondary Certificate (Computer Science) Percentage: 62.4 WORK EXPERIENCE

System Analyst, Cognizant Technology Solutions

Chennai, Tamil Nadu, India July ’18-Nov ’19

Worked in Application Development and Support Project for Wal-Mart (US) under the Retail Domain

Gained knowledge on the technical and business front of applications by taking ownership in managing all the Linux/Unix applications under the Finance and Realty Area.

Worked in Problem and Change Management and performed code changes, Modified shell scripts in Linux Servers for application enhancement, fixing client specific bugs, performing build deployments.

Analysed shell scripts to provide solutions for errors or misplaced data in the Database.

Worked with Server Operations, Middleware Teams, Database Administrators, Network Administrators and Unix Administrators during issues or breakage with the Application and resolved them in a timely manner.

Maintained contacts with clients and Application SME’s to keep them updated on development progress and issues faced by team along with managing client expectations.

Production Support Engineer, IBM Pvt Ltd Dec’19- Present Working in Production Support Project for AT&T under the Networking Domain.

Gained Knowledge in technical and business front of networking part of AT&T.

Working in incident management to resolve the port availability issues and configuration issues to provide timely resolution for the customers.

Engaged in war rooms to provide timely resolution for the critical issues without impacting the business.

Analysed shell scripts to check the logs and to figure out the root cause of the issue.

TECHNICAL SKILLS

Scripting Languages: Shell scripting

Database Technologies: Oracle, MySQL, Informix, DB2 Platforms: Windows, Linux, UNIX.

Tools & Applications: Microsoft Excel, Microsoft Visual Studio, Teradata, Dbeaver, Putty, Service Now, JIRA, Git, SWIFT Gateway.

EXTRACURRICULAR ACTIVITIES

Playing cricket and Travelling.

I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.

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