CK

CODY KUYKENDALL

adh3by@r.postjobfree.com 512-***-**** Cypress, TX 77429

Systematic Quality Assurance Tester well-versed in software development and testing protocols. Help teams produce high-quality work by completing thorough quality assurance evaluations. Strong communicator and multitasker with organized, detail-oriented approach. Proficient in Jira and Microsoft office for tracking and reporting of issues and documentation.

Automation scripting

Test planning

Communications

Customer service

Project organization

Planning and coordination

MS Office

Oracle SQL Experience

Experience with Jira and ticket creation

Understanding of Azure Dev Ops

Universal Plant Services Inc. Deer Park,

TX

Quality Assurance Tester

01/2019 - 05/2020

Developed and wrote concise test plans for C# projects that encompassed automation and web-based technologies.

Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.

Reviewed configuration files, logs and sections of code to complete debugging and locate breakdown sources.

Produced test scripts for automated testing for new software. Completed unit and regression tests on Excel & Azure DevOps software and individual modules each Sprint.

Utilized Office365 to manage and help detail virtual chatrooms in Microsoft Teams, as well as organize data into usable test scenarios for Excel

Created detailed documents regarding applications and how to use them in Microsoft Word

Manipulated Microsoft Outlook to organize data into usable format, track deadlines, and manage meeting timetables.

Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.

Performed extensive user interface testing in mobile devices, including Windows, Android and iOS.

Worked with off-site teams to complete timely tests and facilitate smooth product releases.

Tracked software bugs and detailed all information regarding findings and resolution techniques in documentation for Project Managers and Developers.

H-E-B Cypress, TX Restocked produce and removed expired or damaged merchandise. Summary

Skills

Experience

Produce Associate

07/2017 - 12/2018

Helped customers complete purchases, including processing payments and bagging items.

Ensured that the work environment was kept safe, neat and clean at all times.

Helped to complete inventory audits every Quarter. BeĴer Business Bureau Inc. Austin, TX

Data Entry Clerk

01/2016 - 03/2016

Used Office365 to convert physical files into digital documents Organized and managed digital files into repositories for ease of access Helped in Networking and seĴing up technical components such as computer upgrades and hardware replacements/improvements Austin Community College Austin, TX

Associate of Applied Science in Automation & Development 2018

I am well versed in the using and management of Jira, Azure DevOps, ServiceNow support desk, as well as all Microsoft office applications.

For the applications of Jira and Azure Dev Ops, I am skilled in writing test cases for automation and manual testing as well as creating tickets, assigning time, and tracking developments on both platforms. I have experience in creation of sprint tickets, management and updating of the tickets in the sprint, and the assigning of time and to which teams for both applications.

For Development languages, I am most skilled at the languages of C#, C++ and Python with good knowledge of SQL and Typescript. I have helped in updating and managing automation scripts through visual studio and Selenium automation.

I have experience in using ServiceNow to help troubleshoot issues and resolve problems from end-users as well as managing multiple tickets. In managing the tickets from ServiceNow, i gained experience as well with Bomgar to help resolve issues while being remote.

Education and Training

Additional Information

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