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Restaurant Manager

Location:
Dubai, United Arab Emirates
Posted:
November 24, 2020

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Resume:

CURRICULUM VITAE

Full Name: Nicholas Rust

Nationality: South African

Date Of Birth: 27.02.1990

Current Address: Dubai, UAE

Mobile: +971-*********

Email Address: adh3ar@r.postjobfree.com

OBJECTIVE

To gain the maximum amount of knowledge and skill in the Food and Beverage industry to apply myself at an Managerial Level.

SKILLS

• Excellent operation intuition

• Confident decision making

• Can work well under pressure

• Works well within a team, but able to work independently

• Excellent guest relations skills

• Fluent in Micros, Epicure and Rezpak systems

• Proficient in Microsoft Word, Excel, PowerPoint

TRAINING

• HACCP (Hazard Analysis And Critical Control Points) – Level 3/ PIC

• Bob Brown: Service solutions and Up-selling techniques

• WSET: Level 2

• Lobster Ink: Online Hospitality Education

• Task Trainer for a successful submission which led to achieving the DQA Award 2014

(Jumeirah Emirates Towers)

• Boeing 777/787 - Airbus 330-340 Aircraft Safety

• Aviation Health (Including Tempus IC/ AED)

WORK EXPERIENCE

Etihad Airways Group Abu Dhabi, UAE

Onboard Food And Beverage Manager: May 2016 – June 2020 Responsibilities:

• In charge of Business Class

• Brief team on flight expectations and

safety concerns

• Ensure Style and Image is up to

standard

• Delegate flight duties

• Liaise with cleaners concerning cabin

cleanliness

• Ensure catering is loaded and up to

standard

• Ensure availability of full beverage

menu

• Coordinate with Cabin Manager to

ensure guests receive the standard of

service expected by Etihad.

• Review Passenger Information List

and brief team accordingly

• Ensure preparation of cabin and pre-

departure service

• Distribution and discussion of menus

• On-board Duty Free Officer

• On-board Sommelier

• Promote Etihad Guest Programme

• Complete all documentation and

online reports as required

• Provide a detailed hand-over to next

set of crew

• Coaching crew with regards to wine

and wine pairing

Chamas Churrascaria & Bar (Intercontinental Hotel) Abu Dhabi, UAE Assistant Restaurant Manager: September 2015 – April 2016 Responsibilities:

• Guest Relations

• Beverage reconciliation

• Creating wine promotions

• Managing staff schedule

• Supervising daily operation

• Conducting daily briefings

• Competitor Surveys

• Constructing Live Sport Schedules

• Menu engineering

• Updating Micros keys

• Monitoring food and hygiene safety

procedures

• Training staff according to restaurant

standards

• Handling TripAdvisor as a whole

• Restaurant maintenance

• Daily financial report

The Rib Room (Jumeirah Emirates Towers) Dubai, UAE Head Waiter/ Supervisor: February 2012 – July 2015 Responsibilities:

• Managing outlet supplies

• Handling monthly inventory

• Assisting with daily bookings log

• Daily financial reports

• Effectively handling guest complaints

• Ensuring policies and procedures are

correctly adhered to

• Supervising daily operation

• Managing staff schedule and tracking

of duty hours

• Training staff according to restaurant

standards

• Updating wine menu

• Completing daily Person In Charge

Checklist

• Updating the SOP

Café Cuba (De Oude Paarl Boutique Hotel) Paarl, South Africa Barman: July 2010 - October 2011

Responsibilities:

• Assisting Sommelier with wine

promotions

• Daily stock control and weekly

inventory audit

• Managing bar setup according to

hygiene practice

• Assisting Food And Beverage

Manager with large scale hotel events

• Engineering Cocktail Menu

• Control stock received from beverage

suppliers

• Handling cash flow

EDUCATION

High School Diploma - December 2009.

Parow High School

• Diploma for Mathematical Literacy for A aggregate and highest in class (2008)

• Diploma for Mathematical Literacy for A aggregate and highest in class (2009)

• Matriculated with a distinction in Mathematical Literacy and Life Orientation REFERENCES

Mohamed Zakaria Khalifa

Performance Manager, Etihad Airways

Email: adh3ar@r.postjobfree.com

Phone: +971-**-*******

Mirzo Hafizov

Food and Beverage Manager, Intercontinental Hotel, Abu Dhabi Email: adh3ar@r.postjobfree.com

Phone: +971-**-*******



Contact this candidate