CIRRICULUM VITAE

OF

ELVINA TIFFANY STRUIS

** ******* ******, *********

BLOEMFONTEIN

9306

PERSONAL DETAILS

Surname : Struis

Full Names : Elvina Tiffany

ID No : 960-***-**** 088

Sex : Female

Address : 20 Geelvis Avenue

Bloemside

Bloemfontein

9306

Tel No : 051-***-**** (Home)

Cell No : 084-***-****

Nationality : SA Citizen

Marital Status : Single

Dependants : Two

Health : Good

Learners License : Busy with Code 10

Criminal Offence : None

Home Language : Afrikaans

LANGUAGE ABILITY

Afrikaans : Speak, Write, Read (Excellent)

English : Speak, Write, Read (Excellent)

Sesotho : Speak, Write, Read (Fair)

EDUCATIONAL QUALIFICATION

Name of School : Sand du Plessis SS School

Highest Grade Passed: Grade 12 – 2014

Subjects passed : Afrikaans

English

Mathematics Literate

Business Studies

Life Orientation

Home Economics

WORK EXPERIENCE

Avbob Mutual Assurance Society: Current from 09 June 2020 Position Held : Representative

Duties : Selling of Cash back funeral cover

Group Funeral Insurance for

Capitec Bank : 07 July 2015 – September 2019 (Resigned)

: Started at Fleurdal, Preller Walk, Mimosa

Position Held : Client Service Champion 07/2015 – 10/2016 Duties : Client Service – Move client to the working Area to avoid bottleneck of the Hello point

Ensure to be always friendly with every

Client by greeting them

Direct clients to the correct serving point

After issuing a ticket

Manage waiting time of a client and report

To manager if there is queue flow problems

Provide clients with additional value-added

Information of products etc.

Provide feedback to the branch on the

Previous day’s services

Last Position : Service Consultant 2016 - 2019

Duties : Provide excellent customer service during Consultation with clients.

Gathering and capturing of information

Manage deposit of monies by clients

Assist clients with new loan approvals

Sell Capitec products and services with

Sell funeral policies

Promotional activities

References : Levona Johnson – Regional Manager

079-****-***

: Patricia Morabe – Branch Manager (Lemo)

073-***-****

Capabilities

- Ability to work under pressure and unsupervised

- Sense of responsibility towards producing work accurately

- Able to manage time accurately to meet deadlines

- Organizing and managing heavy workflow without any supervision

- Attention to detail in my work is essential

Contact this candidate