Business Analyst

Linh Duc

Piscataway, NJ ***** 479-***-**** ********@*****.***

https://www.linkedin.com/in/linh-duc-98bba510b/

Objective:

I am looking for a Business Analyst position.

Summary:

A professional with 2 years of experience as a Business Analyst in Pharmaceutical industry. Experienced with SQL and relational database concepts as well as agile SDLC.

Professional Experiences:

Business/Technical Analyst – Full-time – Axtria Inc. in Berkeley Heights, NJ Mar 2019 – Nov 2020

·Worked with Project Managers, cross-functional teams and clients to help define system requirements and design approach.

·Supported users through training, as well as provide one-on-one technical assistance.

·Led User Acceptance Testing (UAT) activities.

·Developed an understanding of the client processes and procedures and assisted with making recommendations on appropriate configuration.

·Worked with Project Manager or Project Leader to define tasks and estimates for project plan.

·Facilitated meetings both in-person and on the phone.

·Generated requirements specifications, use cases, process flow diagrams, user interface designs, and other system documentation.

·Translated business requirements into technical requirements.

·Experienced with SQL queries and relational database concepts, including extracting and analyzing data to conduct system analysis and validated business users’ understanding.

·Coordinated project tasks across multiple resources and identified new opportunities.

Supply Chain Customer Insights Analyst – Internship - E2Open LLC. in Rogers, AR Sep 2018 – Dec 2018

·Performed SQL queries to manage large volume of data, analyze historical data and identify KPIs and trends.

·Implemented reports, documents, dashboards via MicroStrategy.

Database Management Assistant - Internship - Ozark Mountain Poultry, LLC. in Rogers, AR Mar 2018 – July 2018

·Participated in data migration project of payroll systems affecting records of approximately 12,000 employees.

·Coordinated with divisions to manipulate databases and produce precise records.

Credit Analyst - Internship - Hilborn & Howell, LLC. in Fayetteville, AR Feb 2018 – Apr 2018

·Analyzed financial statements and reports including tax returns, cash flows, credit reports and loans history.

·Produced and revised reports for lending officers of client banks.

Cashier/Server – Part-time - Compass Group Jan 2017 – Sep 2017

Supplemental Instruction Leader (Survey of Calculus)- Part-time - Center for Learning and Student Success Aug 2016 – Aug 2017

Accounting Assistant - Internship - Olam International Group, HCMC, Vietnam May 2016 – Aug 2016

·Examined exporting paperwork and adjusted missing or erroneous data.

·

Skills and Achievements

·SQL Server, MySQL, PostgreSQL

·Python, Machine Learning, SDLC knowledge

·Data Visualization: Tableau, PowerBI, MicroStrategy

·Amazon S3, Confluence, Jira

·VBA, VB.Net

·Microsoft Project, Visio, Outlook, Excel, PowerPoint

·SAP ERP, SAS Miner

·General & Tax Accounting

·Fluency in Vietnamese and English

·Tableau portfolios:

https://public.tableau.com/profile/linh.duc#!/vizhome/RegionalSalesandProfits_907/Story1

https://public.tableau.com/profile/linh.duc#!/vizhome/FORNEURALANALYSIS-CRIMEDATASET/Dashboard1

https://public.tableau.com/profile/linh.duc#!/vizhome/DataMiners-FinalProject/Story1

Education & Certificates

University of Michigan (Online) - Applied Data Science with Python Specialization May 2020

·University of Pennsylvania (Online) - Business Analytics Specialization May 2020

University of Arkansas, Fayetteville, AR Aug 2015 – Dec 2018

Bachelor’s Degree in Information System - Business Analytics Concentration & Accounting Minor - 3.8 GPA

·SAS Certificate

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·International Culture Team at University of Arkansas - Core Member Aug 2015 – Dec 2017

·Vietnamese Students Association at University of Arkansas- Treasurer Aug 2015 – Dec 2016

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