Customer Care Service Representative

LaRonda Mullins

*** * *** ** *********** MN, ****2

****************@*****.*** 612-***-****

Objective

Customer service Representative with over 9 years of experience in telephone customer service including sales and customer care. Familiar with major customer service software, conflict resolution, and possess a positive attitude. Aiming to use my proven skills to effectively fill the role in the company.

Personal Banker

US Bank - Saint Paul, MN

February 2016 to December 2019

Help customers open and manage their bank accounts and finances

Advise clients on financial service and resolve customer issues

Reach out to prospective customers to sell our service

Overlooking and verifying current customer accounts

Customer Care Agent

Golden Valley, MN

July 2014 to February 2016

Managing incoming calls and customer service inquiries

Generating sales leads that develop into new customers

Identifying and assessing account needed to achieve satisfaction

References -

Upon request

Contact this candidate