Rachel Rhodus

*** ******** ** *****, ** *****

859-***-****

Education

Bachelor’s in Health Services and Administration

Concentration: Informatics

School: Eastern Kentucky University Richmond, Ky

Graduation: December 2020

Work Experience

October – November 2020 - Internship at VA Medical Center

Implemented process change for schedulers in outpatient clinics and centralized scheduling to increase employee and patient satisfaction, decrease errors, and increase utilization data reports. Implemented video telehealth in outpatient clinics to increase access to patients. Created flowchart for the Care in the Community process change. Helped with the plan to implement shared governance in the organization.

October 2008 – Current – Baptist Health - Richmond, KY

Monitor Tech and Patient Care Tech

Monitor heart rhythms in the Intensive Care Unit. Provide nursing assistant care to patients when needed. Perform clerical duties to the department including acting as a liaison between family, physicians and clinical staff, faxing materials, taking physician orders, filing, maintaining medical charts and data entry.

May - June 2019 - Internship at Rockcastle Regional Hospital - Billing Assistant

Billing department helped with bad debt.

2008 – 2009 - Hospice Care Plus, Inc. - Berea, KY

Nursing Assistant

Provided compassionate care to patients with a life-limiting illness in the home and at an inpatient facility. Responsibilities included: providing personal care, comfort measures to the patient and family, educating patients and families on care, providing supplies and durable medical equipment, communicating changes in patient’s status to the registered nurse, light housekeeping, cooking for patients, assisting with post mortem care, socialization, routing calls, and providing clerical support as needed. Record care in patient medical electronic medical records.

Skills

Nurse Aide Certification – Somerset Community College – May 2007

CPR Certification

Excellent verbal and written communication skills

Leadership skills

Experience working in a team

Excellent computer skills

Memberships

American Health Information Management Association – 2018 – 2020

Professional References

Phillip Branham Kim Turpin-Rose

Director of Ambulatory Services Nurse Practitioner

Department of Veterans Affairs 606-***-****

606-***-****

Melissa Calico

Clinical Documentation Specialist

St. Joseph Hospital System

859-***-****

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