Manager Service
Resume:
Kgotlelelo Agreement Maatjie
EM1654 Gabon section,Daveyton, 1520
079******* ***********@*****.***
Personal Details
Date of Birth : 02/08/1995
Marital Status : Single
Nationality : South Africa
Driver's license : Code 10
Home language : Sepedi
Objective
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Education
Mahashe secondary school
Matric
12
Brooklyn city college
Marketing management
N6
Experience
City of Ekurhuleni ( Economic development)
Administrator
Preparing interviews
Answering phone calls
Serving as a point of contact for student's general queries. Physical and electronic filling
Creating and maintaining individual files for bursary holders. Requesting results and updating the database accordingly. Monitoring students 'progress by analyzing academic results Receiving and capturing CV's for learnership, internship and Bursary opportunities Assisting with day-to-day activities
Liaising with clients as needed, including attending meetings, responding to queries, sending reminders, and as well as managing client expectations
Preparing statistic reports
Managing incoming calls, screening calls, and taking messages. General office management, including nagging office supplies, tracking office expenses and related errands.
01/08/2017 - 30/07/2019
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City of Ekurhuleni (Real Estate Department)
Help desk Agent (intern)
Preparing the department performance report of completed activities. Obtaining client’s information by answering telephone calls and interviewing clients. Creating jobs on the company computer system called eMIS to keep each customer record updated and provide the client with the job reference number.
Informs clients by explaining procedures, answering questions, providing information. Maintains communication equipment by reporting problems. Maintain and dispatching reported problems to relevant people. Follow – ups on the dispatched problems.
Closes the completed work on the systems (eMIS) after the work is done. Accomplishes customer service and organizing mission by delivering the quality results before the standard delivery time.
Maintain customer satisfaction by solving their problems on time. Preparing weekly report for the ORIT meetings.
Attending customer service training to stay updated on customer’s needs and company policy changes. Project administrator assistant
Receiving invoices from the contractors
Checking the details (e.g. invoice number, amount, vote number, job number, date, etc.) Preparing the cheque application form and claim form. Prepare payment certificates for the invoices on the PROMON system Stamping the forms including the invoices from contractors. Taking the invoice with the supporting forms and documents to the relevant senior manager/ DH / HOD for signatures
Scanning the invoices to keep the record electronically. Recording the invoices into the outgoing notebook and take them to Finance for payments. Make follow-ups on the invoices that are at finance offices for payments until the payments are done. OHS Administrator
Handling of Occupational Health and Safety administration office work. Creating spreadsheet and record all the OHS work.
Receiving requests from Ekurhuleni clients and dispatch them to the service providers. Receiving quotations from the service provider and prepare a requisitions. Receiving invoices from the service provider, prepare supporting documents, and send them for payments. Attending OHS workshops and meetings.
Making sure that the work is done before standard delivery time. Doing follow-ups with the service providers and as well as with the clients to find out if the work is done and the client is happy with work or not.
Recording job done and make sure that we do not exceed allocated budget. 27/11/2019 - 30/11/2019
KGOTLELELO AGREEMENT MAATJIE
Independent Electoral Commission
Voters Roll Officer
● setting up the voting station
● administering solemn declarations
● checking voter identification
● issuing ballots and instructing voters on how to mark and fold ballots
● Receiving marked ballots from voters
● serving all voters in a friendly and efficient manner
● considering ballots and counting votes after the close of voting
● accounting for ballots and certification envelopes
● completing initial count reconciliation forms
● reporting results at the close of voting
● returning materials to the District Electoral Officer at the district electoral office Skills
Interpersonal communication skill
Verbal & written communication skills
Administrative & organizational skills
Record keeping skills
Customer service skills
Creative
Attention to details
Problem solving and mediation skills
Competent using software including, windows, Microsoft Word, Microsoft excel, PowerPoint, Email and the internet.
Reference
Colin Ramogale - "City of Ekurhuleni (Economic Development) " Project manager
*****.********@**********.***.**
Kabo Mokomele - "City of Ekurhuleni ( Real Estate Department) " Senior manager
Kabo. Mokomele @ekurhuleni.gov.za
Mr Salala Mzizi - "Independent Electoral Commission " IEC officer
Mr Isaac Chingwara - "Brooklyn city college "
Principal
Contact this candidate