Professional Summary:

•Experience in SalesForce.com Lightning, Integration, Apex Classes, Apex triggers, Visualforce, Aura Components.

•Administration, Configuration and support experience with Salesforce platform.

•Hands on experience in designing and developing Salesforce.com CRM Applications.

•Extensive experience in designing of custom objects, custom fields, Picklist, Page layouts, Workflow and Approval Process, Validation Rules, Custom Tabs, Custom Reports, Report Folders, report extractions to various formats, design of Visual Force Pages, design of lightning pages, Snapshots, Dashboards, and Email generation according to application requirements.

•Good Experience in developing Custom Page Layouts, Work Flows, Process Builder and Approval processes.

•Has adequate experience in working with Apex Data Loader in Salesforce.com

•Analyzing Business requirements and preparing Entity Relationship diagrams and converted them to

•Salesforce.com Standard/Custom objects, established objects relationships using Lookup, Master Detail and Junction objects to implement one-to-many and many-to-many relationships respectively.

•Implemented customizations using Apex classes, Visualforce pages, Aura Components, Apex Controllers (Custom, Extension & List), and Salesforce API's, SOQL, SOSL, Aggregate queries and Force.com API

•Implemented in Salesforce customizations using Apex controller classes and Visualforce pages

•Good experience in writing SOQL, SOSL, Aggregate, Relationship queries in apex classes, triggers and Batch classes and customized queries to avoid governor limits

•Written apex batch, schedule classes by implementing Batch able and Schedulable interfaces for processing large data sets in scheduled intervals

•Performed Salesforce.com Administrative activities - Creating Users, Roles, Profiles, Record Types, Page Layouts, Search layouts, Validation rules, Communication Templates, Workflow rules, Approval process, Process Builders, Reports, Dashboards and Security Controls

•Developed custom Reports and Dashboards, for management using Tabular, Summary, Matrix and Joined reports.

•Experience in web technologies including HTML, XML, CSS and Java Script

•Have used Change Sets, Eclipse IDE and ANT script for Salesforce migration

•Installed Sales Force AppExchange Apps, configured and maintained user security permissions in compliance with Organizational needs.

•Active participation in full software development life cycle with areas like project requirements, analysis, scheduling, designing and development, QA, testing, and implementation.

•Proficient in authoring Business Requirement Documents (BRD) into System Requirement Specifications (SRS) and identifying interface and business process specifications.

•Executed various levels of Unit, Integration, User Acceptance and Operational Acceptance testing using test cases to prove that system conform to specifications of business and quality requirements.

•Worked with Salesforce Strategic Services and Salesforce Premier Support to understand and finetune the Territory Management based on the Best Practices to handle bulk Load of the Data.

•Highly motivated team player with excellent communication, presentation and interpersonal skills.

•Willing to work in a challenging and cross-platform environment.

Professional Experience

Salesforce Developer

Morgan Stanley, Montreal, QC October 2018 - Present

Responsibilities:

•Responsible for requirements gathering from business users and prepare technical requirement specification document, Implemented Agile Methodologies in developing SDLC.

•Created a framework using Apex flex queues to track a user process of granting login credentials to DASH (Customer portal).

•Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity and Custom Objects.

•Worked on Salesforce Lightning Components for building customized components replacing the existing ones.

•Also embed Lightning Components in Visualforce page by using new Lightning out feature by event-driven programming.

•Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.

•Involved in CPQ (Configure, Price& Quote) design and mapped to the Salesforce custom objects and involved in Apttus Advanced Workflow Approvals.

•Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud and Apttus CPQ.

•Responsible for setting up web service integrations.

•Triggered interface events by user interactions, which includes Lightning Component framework and involved in building Lightning Components using the aura framework.

•Experience Lightning Component Framework Components and extensions that allow you to build reusable components, customize the Salesforce1 Mobile App, and build standalone apps.

•Aura open source technology that powers Lightning Components and Aura namespace contains all the basic building blocks for defining components and applications.

•Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.

•Enhanced Communities by adding new fields, field sets using Salesforce lightning.

•Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.

•Used the sandbox for testing and migrated the code to the deployment instance after testing.

•Created Salesforce 1 mobile apps using Angular JS, Bootstrap, Apex and Visual force.

•Used App Cloud mobile to instantly deploy apps to users with Salesforce1.Build user friendly and native android IOS and windows app with the mobile SDK, design and run massively.

•Wrote an Apex Trigger on Contact for cross-object field update for reporting purposes.

•Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.

•Visual Force Pages using Standard Controllers, Custom Controllers, Extension Controllers& Web Services API.Creating new User Interface using JavaScript, HTML and CSS in Visual Force Pages.

•Created Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.

•Using Data Loader and Import Wizard for Data Export, Updates and Backup for the organization.

•Working with administration activities like Users, Profiles, Permission Set Role, OWD settings and Sharing Rules.Designed and Developed Service Cloud and Integration.

•Created workflows for automated Lead Routing, Lead Escalation, and Alerts &Custom Coaching Plans.

•According to the business user's requirement, creating Reports and Dashboards.

•Created Public Groups, Queues, Permission Sets, Profiles, Users &Security Settings based on role hierarchy.

•Wrote several SOQL & SOSL queries in the apex coding with consideration to Governor Limits for data manipulation needs of the application.

•Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.

•Used Web Services like SOAP API and Rest API to integrate with external systems.

•Implemented Email-to-Case, Web-to-Case for automation of the case creation.

•Performed Unit, Integration, Regression and User Acceptance Testing.

Environment: SalesForce.com CRM Application Platform, Salesforce lightning, Sales cloud, Service Cloud, Apex Language, Visual Force, HTML, JavaScript, Custom Objects, Tabs, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment, SSO, Sfd2sfdc

Salesforce Developer

Citi Bank, Toronto, ON August 2017 – September 2018

Responsibilities:

•Performed the roles of Salesforce.com Admin and Developer in the organization.

•Worked on various salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.

•I was involved in setting up the webinars through the MARKETO application which we have integrated with salesforce to introduce our products to the customers.

•Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.

•Designed, developed and deployed Apex Classes Extension Classes to support Visual Force pages' development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.

•Created workflow rules and defined related tasks, time triggered tasks, Email alerts, filed updates to implement business logic.

•Used SOQL & SOSL for data manipulation needs of the application using platform database objects.

•Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.

•Designed, deployed validation rules, Approval Processes and Auto-Response Rules for automating business logic.

•Designed, and developed the Custom objects, validation rules, Page layouts, Components, Visual force Pages to suit to the needs of the application.

•Integrated external financial systems for synching data in Salesforce.

•Implemented dependent pick lists, lookups, master detail relationships, and formula fields to the custom objects.

•Imported data from excel sheets in to Accounts, Contacts and Opportunities using Data Loader and Import Wizard.

•Developed Visual Force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.

•Created Visual force mail templates and automated Email Process to send installation instructions to new and existing customers. Developed and configured various Reports and Report Folders for different user profiles based on the organization initiatives.

•Worked with admin team to create profiles and implemented Object and field level security to hide critical information on the profile users.

•Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.

•Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Agile, Salesforce.com platform, Apex Language, S-Objects, SOQL, SOSL, Visual Force Pages, Data Loader, Custom Settings, CSS, Web Services API, Sales Cloud, Service Cloud, Workflow & Approvals, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, Java Script, CSS, Test Classes, Test Scripts, DML Queries.

Sr. Salesforce Developer/Admin

Tata Consultancy Services, Hyderabad, India June 2015 - July 2017

Responsibilities:

•Worked as enhancement team member and performed the roles of Salesforce.com Administrator and Developer in the organization.

•Extensively used Agile Scrum methodology to reach our business team goal by gathering day to day requirements and building them using Force.com platform

•Worked on the various Application modules such as Production support, Business Processes and recommended solutions to improve the existing processes.

•Maintaining and supporting existing salesforce application with required salesforce skills and providing adhoc & in-house support for production Force.com environments

•Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.

•Developed Visual Force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages, followed agile methodology.

•Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.

•Worked on Partner and customer communities & customizing the portal as required.

•Creating user profiles, roles, packages, security, objects, resources, reports, custom objects, classes, triggers configurations, workflow rules, approval Processes, process builder and other salesforce functions in accordance with the requirements

•Worked with SOQL&SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.

•Designed a real workflow and customized object, modeled to implicitly assign a developer, calculate their efforts and monetary expenses, by reducing developer efforts and effectively using current org application.

•Integrated agile accelerator with the application for maintaining task management and sprints.

•Run appropriate exception reports to maintain data integrity

•Provided Salesforce.com maintenance and administration services including periodic data cleansing.

•Utilized google analytics concept and the google charts features in creating the weekly/monthly adoption dashboards for end clients.

•Utilized google analytics concept and the google charts features in creating the weekly/monthly adoption dashboards for end clients.

•Configured/integrated Git - GITHUB version control system for better team collaboration and smart backup, results in technical source code in a centralized repository.

•Maintaining sandboxes-production, testing, developing environments, and refreshing monthly accordingly

•Improved the issue-handling-process for support-team (Defects/Enhancement process advanced to Stories) that fastened and introduced consistency to the application.

•Developed a module that supports uploading archives and thereby providing better document-management to the organization

•Worked on Eclipse IDE with force.com platform for writing business logic in Apex Programming language.

•Facilitating deployment, Release management and partly continuous integration of the application which resulting Salesforce sandboxes to be very consistent.

Environment: Salesforce.com, Force.com, Apex, Visual Force (Pages, Component & Controllers), Custom Objects, Page Layouts, Force.com ID, Security Controls, Agile Accelerator, Git, Github, Integration, SQL, Salesforce Data loader, dataloader.io, CSS, Html, Java script, Reports, Dashboards, Salesforce Sandbox.

Educational Background

Electronics and Communications Engineering,

Jawaharlal Nehru Technological University, Hyderabad, Telangana, India

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