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Quality Back Office

Location:
Plano, TX
Posted:
November 23, 2020

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Resume:

Extensive experience in IT industry in both Quality Assurance and Development of software business applications with strong Development, Testing, Problem-solving, vast knowledge of business systems and underlying technologies, Team building and Leading, Outstanding Interpersonal Communication abilities background

Familiar with Waterfall Models and Agile Methodology

Involved in entire QA Life Cycle (SDLC), which included Design, Development, and Implementation of the entire QA process for the Relational Database, Web and Client/Server

Expertise in designing and developing strategic Test plans, Test Cases, Test Scenarios, Test Reports for both manual and automated tests

Involved in GUI testing, Functionality testing, System testing, Unit testing, Integration testing, Front end testing, Back end and Regression Testing of Client/Server and Web-based applications, Black Box Testing, End to End testing.

Work with many teams and projects such as conversion to Supply Chain, Direct Fulfillment flow, Purchasing, Inventory Control, Accounts Receivables/Payables and more.

Extensive experience in tracking bugs using Bug tracking tools

Proficient in Database (Oracle, Microsoft SQL Server) testing skills using advanced SQL, PL/SQL, XML, BODs (Business Object Documents), XML Message Testing

Expertise in creating test cases from requirements documents, use cases and from a prototype or an existing application

Experience with communication tools like Slack, Skype, etc.

Experience in Version Control System such as SVN (TortoiseSVN)

Technical Skills:

Testing Tools

SOAP UI, QTP/UFT, Selenium, Web Applications, Oracle11i, Microsoft SQL Server, Kibana, FileZilla

Test Cases Design

JIRA, ServiceNow, Technology Delivery Platform tool (TDP) V6.0.1, DevOps Azure, Quality Center

Database & Related Operating Systems

Oracle 11i, SQL Server, SQL* Loader, Windows

Software Systems

Java, SQL, PL/SQL

Education:

Equivalent to master’s degree in Accounting and Computer Science

University of Vitebsk, USSR, Richland College, Richardson, TX, Collin County Community College, Plano, TX, Oracle University. Many training classes provided by the Company such as Oracle, Java, Agile Methodology, Selenium, QTP

Certifications:

PLSQL, IT Professional Bronze in Enterprise Data

Operations, ITMAP Certified Professional in Development

EXPERIENCE:

CBRE Commercial Real Estate, Dallas TX

Lead Quality Assurance Analyst Dec, 2019

Enterprise Integration Platform (EIP) - analyze user requirements by interacting with system architects, developers, and Business Analysts

Develop Test Plans, Test Cases and Test scripts for UAT and Regression Testing: Purchase Orders, Invoices, Receipts, Purchase Requisitions

Participate in daily stand up meetings and provide the daily testing execution plan status

Run and support testing, troubleshoot issues

Generate and run a daily Error Report that is distributed to the Enterprise Integration Support team

Analyze and rerun services that error out due to temporary environment or data issues

Christus HEALTH, Irving TX

Lead Quality Assurance Analyst May, 2019 – Dec, 2019

Attended meeting with vendors for requirements gathering which helped creating Test cases

Generated Test Suites, Test Plans and Test Cases using ServiceNow testing tool, based on tasks assigned in DevOps Azure.

Performed daily updates in DevOps to the assigned tasks according to priority of the Task

Worked closely with data integration analysts while creating test plans and test cases and reported the status to the lead management

Performed QA testing in Microsoft SQL Server and wrote SQL scripts to validate the testing results

Participated in daily stand up meetings and provided the daily testing execution plan status, issues and/or blockers

Provided diagnostics of reporting defects and follow through with Developers and Business Analysts on resolution and retesting to ensure that all identified issues have been 100% fixed prior to Production rollout

Created and updated DEMs (Data Element mapping) and participated in creating requirement documents

AT&T Services, Inc., Richardson TX

Senior-Quality Assurance Analyst 2013 – 2019

Conducted IST, Regression Testing for each release via Team Meetings, Conference calls, emails regarding New Projects and Enhancements for each release

Analyzed user requirements by interacting with system architects, developers, and Business Analysts for the integration of POS system with the supply chain system

Developed Test Plans, Test Cases and Test scripts using business documents in Quality Center and TDP tool.

Performed Regression and UAT Testing using SOAP UI, Selenium, GUI with BDD test design and writing test cases with Gherkin syntax

Supported End-to-End user acceptance functional testing of core business functionalities (Agile and Waterfall Lifecycles)

Performed functional testing manually and constructed positive and negative test scenarios as per requirements

Used Parameterization in QTP and Selenium to perform Web Testing Application

Performed database testing using SQL, executed various DDL and DML statements

Analyzed results of the tests by creating reports in Quality Center

Produced daily Progress reports in Quality Center and TDP Reports tool and email it to the team for the progress review

Oversaw application testing on various platforms, including client-server, web and database

Provided diagnostics of reporting defects and follow through with Developers and Business Analysts on resolution and retesting to ensure that all identified issues have been 100% fixed prior to Production rollout

Involved in setting up different configuration environment for compatibility testing and manual testing.

Upgraded the existing Test Scripts and created new scripts for the client application to be able to work for new versions and patches, which improved product quality.

Liaise with Business and IT teams to ensure sufficiency and adequacy of test data

Tracked best-practices and maintained subject matter expertise on a range of application systems and platforms

AT&T Services, INC, Plano, TX

Sr. Specialist - Applications Developer 2001 - 2013

PowerBuilder8, Java (Eclipse) – Developed Application for Retail stores. Worked on different new projects and enhancements such as Point of Sale, Inventory Control, Back Office, Security, and Reference Tables

Oracle Supply Chain back end and Front End

Worked on conversion projects between systems to Supply Chain

Developed Inventory On Hand Quantity Conversion process, Physical Counts, Sales Rep Conversion, Company Code, Items Cleanup, Insurance Sales Tax Initiative – Ship Confirmation Data Extract, EPL Projects, Oracle PO Enhancements, Retransmit purchase order transactions to the supplier, Sourcing interface, Buyer Name, Direct Fulfillment Company Code GL Mapping and more

Authored scope and requirement documents

Redesigned and enhanced several automation processes, reducing overall support time and effort

Created and led end-user training sessions and presentations

Supervised projects, from development to implementation, liaising with business users and project managers.

Provided expertise for various phases of the software development cycle for system enhancements



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