Network Engineer
Resume:
GOPINATH K
Network Engineer L*
*************@*****.***
Contact
To secure a challenging position in a progressive
organization, where I can excel in a technology and enhance my networking skills
Profile
Academic
Qualifications
B.E (COMPUTER SCIENCE & ENGG)
Meenakshi College Of Engg - 2015 Passed Out
Professional Experience
CSS CORP
Network Engineer L1
Project: Interface security system
ROLES AND RESPONSIBILITIES:
(Jul 2018- till present)
Working with the technician to setup the Cisco
devices such router & switch & VoIP phones and
analog telephone adapter.
Working with the technician to resolve the
Slowness, Intermittent issues, VPN down.
Configuring the Cradle point for IPpassthrough &
NAT mode.
Configuring the VoIP devices such as Star box
and ATA (primary and failover)
Monitoring all the Cisco meraki Switch and AP
and troubleshooting.
Monitoring the network, rebooting all the
equipment and resolving issues with them,
remotely.
Handling all US and UK clients calls to create
tickets as per customer needs.
Working on clarify and remedy ticketing system
to address customers network related issues.
Working with third party vendors like Verizon,
Century link and At&t for network support.
Maintaining &troubleshooting of Cisco Ip phones
7940, 7941, 7942 and polycom phones.
Experience in handling the tools like Manitou,
ECM, NAV, CSHD, Cisco Meraki, Mojo networks,
putty etc.
Working experience in Windows.
Manitou - Monitoring Tool.
CSHD - Tool to track the service record of the store. MVCE2 - Router Remote Access.
Navision - Customer information tool.
Star2Star - Starbox access VOIP services.
Online Portal - Remote access of Wireless and Misc devices.
Trained on American voice and accent.
Knowledge in networking devices.
Tools & Technologies
OMEGA HEALTHCARE PVT. LTD, CHENNAI
Account Receivable Caller
Project: Texas Health Physician Group, USA
ROLES AND RESPONSIBILITIES:
(Aug 2015- Jun 2017)
Interacted with clients and team managers
regarding invoices accounts and issues.
Interacted with various insurance reps on behalf
of providers.
Worked on client requirements and issues.
Managed all quality control including work
allocation and co-ordinated with clients.
Work with patients on Pre-arrival basis.
Handled most of the Insurance Agencies Reps in
USA.
Check for patient’s co-pay, co–insurance,
deductibles & out of pocket.
I hereby declare that the above information is true and correct to the best of my knowledge and I bear the responsibility for the correctness of the above-
mentioned particulars.
Declaration
Signature:
Date: Place: Chennai
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