ABOUT ME
I strive for continued
excellences and I provide
exceptional contributions
to customer service for all
clients and customers.
I am Strongly focused,
with the ability to
complete tasks accurately
in a fast-paced
environment with
conflicting deadlines.
I am an ambitious
administrative clerk, with
four years' experience in
strategic planning and
managing client
relationships, looking
forward to join the
executive team of a
pioneering and
organization with
ambitious plans for
growth.
ADMINISTRATION CLERK
Stand No. 1861 EXT 22,
eMbalenhle, 2285, South Africa
********************@*****.***
https://www.linkedin.com/in/
princess-nthusetseng448565117
WORK EXPERIENCE
HWIBIDU GROUP
Secunda
Sep 2019 - Present
MRS COPYSHOP
Secunda
May 2019 - Sep 2019
ADMINISTARTION CLERK
Typing documents, booking transport and
accommodation, ordering stationery,
dealing with correspondence, complaints
and queries. preparing letters, presentation
and reports.
Implemented physical and digital filing
systems for company documents so that
team members could access records easily.
Placed and received vendor orders, gave
instruction to maintenance for services
required by office management.
Supervised the collection of physical files,
spreadsheets, and updated reports.
Acted as liaison to arrange meetings and
facilitate communication and cooperation
between all managers and department
heads and executives.
Resolved clients inquiries and ensured
clients satisfaction, shared customer
communication with appropriate
department personnel.
Used Excel spreadsheets to monitor and
track data of project performance and
informed management of identified trends.
OFFICE ADMINISTRATIVE ASSISTANT
Created invoices for customers' purchases,
prepared packages for shipment, and
arranged courier delivery.
Provided assistance to administration and
other professional staff to troubleshoot and
correct computer and software issues,
provided training as required.
Enhance positive first impressions to every
visitor by keeping reception area clean and
organized.
GLOBAL DIRECT
Vereeniging
Sep 2017 - Dec 2017
CHICKEN LICKEN
eMbalenhle
Nov 2014 - Mar 2016
Addressed all clerical needs of company
operations including filing, copying and faxing
documents for managers and executive staff.
Greeted customers at entrance and provided
professional and friendly assistance.
Responsible to arrange for conference rooms
for internal as well as customer meetings,
recorded proceedings of meetings,
distributed minutes at the direction of
administration.
Managed incoming correspondence, sorted
and distributed mail to correct individual or
department accurately and quickly to allow
for quick responses and reduced chances of
lost or dropped contact with consumers and
clients.
SALES REPRESENTATIVE
Selling products and services doing face to
face pitching and maintaining positive
business relationship to ensure future sales.
Making sure to reach daily., weekly and
monthly goals.
Continuously improved customer services,
brand awareness and company’s reputation
by providing The Unlimited Financial
insurance.
Provide training and counselling to sales staff
which resulted on being promoted to team
leader.
Collaborated with upper management to
implement improvements and resolved
issues which resulted in achieving company’s
goals.
CATERING ASSISTANT - CASHIER -
SUPERVISOR
Made suggestion to customers for specific
purchases and orders and increase company
sales by approximately 70%.
Received training to step into other
departments to provide assistance when
needed.
Assisted customers in completing their
purchases, locating items they could not
find .
Responsible for training new employees in
the use of cash register, handling stock and
providing superior customer service.
Arranged food items on serving trays and
packaged carry-out containers for take-
away or delivery to customers.
Some duties were to prepare fruits and
vegetables and for the cooks, including washing,
peeling, cutting and dicing the items needed .
Promoted efficiency of the store by performing
opening, closing and shift change tasks.
Performed duties according to safety standards
when carrying food containers to and from work
stations and from stoves and refrigerators.
EDUCATION
ST. TERESA SENIOR
SECONDARY SCHOOL
Sterkspruit
2007
IKHALA SKILLS
TRAINING CAMPUS
Sterkspruit
NOSA
Secunda
2013
GRADE 12 (MATRIC)
National Senior Certificate
CERTIFICATE
Basic Computer Literacy - 2010
Basic Arc-welding - 2011
SHE REPRESENTATIVE
Certificate
SKILLS
REFERENCES
CUSTOMER RELATIONS
TELEPHONE ATIQUETTE
DIRECTING VISITORS
ATTENTION TO DETAILS
TRAINING AND DEVELOPMENT
DEDICATED TEAM PLAYER
DOCUMENTAION AND REPORTING
PHONE CALL ANSWERING
TYPING PROFICIENCY
CONFIDENTIAL DOCUMENTS CONTROL
ADMINISTRATIVE SUPPORT
MICRO SOFT OFFICE
SUPERVISING CLERICAL PERSONNEL
TIME MANAGEMENT
Nkadimeng Moeta HR - Hwibidu Group 087-***-****
Sfiso Ndlela C.E.O - Mrs CopyShop 083-***-****
Nozipho Khumalo Supervisor - Chicken Licken 017-***-**** Teffo Nyathi Assistant Owner - Global Direct 082-***-****