Store Manager Sales
Resume:
MOHAN.D
***********@*****.*** PH: +91-996*******
PROFESSIONAL SNAPSHOT
Experience of 4.11 years in Bata India Ltd - Retail Shop as Store Manger.
Adept performing of sale operations effectively and efficiently with various products.
Gathered knowledge about the operations of Business products followed in the
organization.
CAREER SNAPSHOT.
Experienced store manager adept at problem solving, customer service and hiring and training hardworking, quality staff. Store Manager equipped with extensive experience in retail management and sales.
Employs excellent leadership skills, multi-tasking strengths, outgoing, and I love a challenge.
Quality focused Store Manager adept at providing employees clear guidelines and targeted goals. Store Manager adept at communicating company mission and directives. Comply with Group sanctions prevention policy and procedure to the extent applicable and reporting all suspicious transactions to the line manager.
To take necessary test and training as per group and company requirements.
Team player with strong analytical and leadership skills.
Clearly explains the reasons behind store policies and procedures to foster employee compliance. Driven Store Manager skilled in providing creative solutions to customer complaints.
Trains retail associates on sales techniques and crisis management .Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting. I would like the opportunity to put my skills to work where I can make a difference.
PRODUCT EXPERIENCE
PROJECT 3
Period : January 2017 to September 2020.
Employer : Bata India Ltd, Chennai.
Role : Store Manger.
Run the store on a daily basis, control labor hours, cash, and inventory.
Hire, train and develop our employees so they can excel in their jobs.
Managed two locations
Consistently lead the area in community fund raising
Analyzed marketing information and translated it into strategic plans.
Worked closely with the district manager to formulate and build the store brand.
Contributed to merchandising ideas at team sale meetings.
Trained all new managers on store procedures and policies.
Completed weekly schedules according to payroll policies.
Completed a series of training sessions to advance from Assistant Manager to Store Manager.
Determined staff promotions and demotions, and terminated employees when necessary.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Stocked and restocked inventory when shipments were received.
Addressed customer inquiries and resolved complaints.
Delivered excellent customer service by greeting and assisting each customer.
Addressed and corrected sales staff communication issues in a tactful and effective manne
PROJECT 2
Period : August 2016 to December 2016.
Employer : Franchising Business Solution.
Client name : Peter England .
Role : Asst Store Manger
Roles and Responsibilities:
Run the store on a daily basis, control labor hours.
Excellent customer service by greeting and assisting each customer.
Hire, train and develop our employees so they can excel in their jobs.
PROJECT 1
Period : February 2013 to June 2016.
Employer : Nirvana Diamond Jewelers Chennai.
Client name : Nascent Jewelers Pvt Ltd
Role : Area Sale Supervisor
Roles and Responsibilities:
Run the store on a daily basis, control labor hours, and sent exchange & Repair jewelers to HO .
Delivered excellent customer service by greeting and assisting each customer
Update and process all documents to HO .
Stocked and restocked inventory when shipments were received
KEY RESPONSIBILITIES:
Brand Management
Visual Merchandising
Sales Forecasting
Inventory Control
Sales/Advertising.
Business Development
Operations
Customer Relations
Training
Sales/Advertising
Computer skills include
MS Office (Word, Excel & PowerPoint), Email & Internet.
Academic profile
Degree : BA
College : Presidency College, Chennai
PERSONAL PROFILE
Date of birth : 08 JULY 1989
Father’s name : R. Dhanasekar
Mother’s name : D. Annapoorani
Language Known : Tamil, English, Telugu
Nationality : Indian
[ MOHAN. D ]
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